Age int64 | Avg Monthly GB Download int64 | Avg Monthly Long Distance Charges float64 | Churn int64 | Churn Category string | Churn Reason string | Churn Score int64 | City string | CLTV int64 | Contract string | Country string | Customer ID string | Customer Status string | Dependents int64 | Device Protection Plan int64 | Gender string | Internet Service int64 | Internet Type string | Lat Long string | Latitude float64 | Longitude float64 | Married int64 | Monthly Charge float64 | Multiple Lines int64 | Number of Dependents int64 | Number of Referrals int64 | Offer string | Online Backup int64 | Online Security int64 | Paperless Billing int64 | Partner int64 | Payment Method string | Phone Service int64 | Population int64 | Premium Tech Support int64 | Quarter string | Referred a Friend int64 | Satisfaction Score int64 | Senior Citizen int64 | State string | Streaming Movies int64 | Streaming Music int64 | Streaming TV int64 | Tenure in Months int64 | Total Charges float64 | Total Extra Data Charges int64 | Total Long Distance Charges float64 | Total Refunds float64 | Total Revenue float64 | Under 30 int64 | Unlimited Data int64 | Zip Code string |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
20 | 73 | 8.01 | 0 | null | null | 65 | Modesto | 6,026 | One Year | United States | 0103-CSITQ | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 37.670526, -120.877572 | 37.670526 | -120.877572 | 1 | 109.4 | 1 | 0 | 10 | Offer B | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 13,343 | 1 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 57 | 6,252.7 | 0 | 456.57 | 0 | 6,709.27 | 1 | 1 | 95357 |
26 | 69 | 47.47 | 0 | null | null | 58 | Lafayette | 4,474 | Two Year | United States | 0556-FJEGU | Stayed | 0 | 1 | Male | 1 | DSL | 37.907777, -122.127161 | 37.907777 | -122.127161 | 0 | 70.1 | 0 | 0 | 0 | Offer B | 1 | 0 | 0 | 0 | Bank Withdrawal | 1 | 23,996 | 1 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 1 | 58 | 4,048.95 | 0 | 2,753.26 | 0 | 6,802.21 | 1 | 1 | 94549 |
23 | 69 | 4.75 | 0 | null | null | 26 | Palm Desert | 5,314 | Two Year | United States | 9227-YBAXE | Stayed | 1 | 0 | Female | 1 | DSL | 33.694501, -116.412711 | 33.694501 | -116.412711 | 1 | 82.5 | 1 | 2 | 0 | Offer B | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 29,340 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 65 | 5,215.1 | 40 | 308.75 | 0 | 5,563.85 | 1 | 0 | 92260 |
28 | 48 | 13.97 | 0 | null | null | 70 | San Jose | 4,014 | Month-to-Month | United States | 4636-JGAAI | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.186141, -121.843554 | 37.186141 | -121.843554 | 1 | 88.85 | 1 | 0 | 10 | null | 1 | 0 | 0 | 1 | Credit Card | 1 | 37,090 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 34 | 3,000.25 | 0 | 474.98 | 0 | 3,475.23 | 1 | 1 | 95120 |
45 | 0 | 17.12 | 0 | null | null | 50 | Corona | 5,433 | Two Year | United States | 1093-YSWCA | Stayed | 0 | 0 | Male | 0 | null | 33.833686, -117.513063 | 33.833686 | -117.513063 | 0 | 19.55 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 21,911 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 11 | 223.15 | 0 | 188.32 | 26.32 | 385.15 | 0 | 0 | 92881 |
30 | 51 | 41.95 | 1 | Price | Lack of affordable download/upload speed | 89 | Fair Oaks | 5,643 | Month-to-Month | United States | 4558-FANTW | Churned | 0 | 0 | Female | 1 | Fiber Optic | 38.652065, -121.25441 | 38.652065 | -121.25441 | 1 | 91.85 | 0 | 0 | 1 | Offer D | 0 | 1 | 0 | 1 | Bank Withdrawal | 1 | 40,750 | 1 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 1 | 17 | 1,574.45 | 0 | 713.15 | 0 | 2,287.6 | 0 | 1 | 95628 |
31 | 0 | 31.3 | 0 | null | null | 53 | Descanso | 4,277 | Month-to-Month | United States | 1552-CZCLL | Stayed | 1 | 0 | Female | 0 | null | 32.912664, -116.635387 | 32.912664 | -116.635387 | 1 | 20 | 0 | 1 | 4 | Offer B | 0 | 0 | 0 | 1 | Credit Card | 1 | 1,587 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 55 | 1,087.25 | 0 | 1,721.5 | 0 | 2,808.75 | 0 | 0 | 91916 |
53 | 28 | 44.49 | 0 | null | null | 60 | Rescue | 4,022 | Two Year | United States | 0263-FJTQO | Stayed | 1 | 0 | Male | 1 | Cable | 38.724322, -120.991237 | 38.724322 | -120.991237 | 1 | 70.5 | 1 | 2 | 10 | Offer B | 0 | 1 | 1 | 1 | Credit Card | 1 | 3,815 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 50 | 3,486.65 | 0 | 2,224.5 | 0 | 5,711.15 | 0 | 1 | 95672 |
80 | 13 | 0 | 0 | null | null | 69 | El Cerrito | 2,587 | One Year | United States | 2826-DXLQO | Stayed | 0 | 0 | Male | 1 | DSL | 37.924838, -122.289145 | 37.924838 | -122.289145 | 1 | 29.8 | 0 | 0 | 10 | Offer E | 0 | 1 | 0 | 1 | Bank Withdrawal | 0 | 23,141 | 0 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 0 | 7 | 220.45 | 0 | 0 | 11.83 | 208.62 | 0 | 1 | 94530 |
32 | 30 | 3.95 | 1 | Competitor | Competitor made better offer | 91 | Glen Ellen | 2,270 | Month-to-Month | United States | 7639-SUPCW | Churned | 0 | 0 | Female | 1 | DSL | 38.368744, -122.522642 | 38.368744 | -122.522642 | 0 | 48.8 | 0 | 0 | 0 | null | 0 | 1 | 1 | 0 | Credit Card | 1 | 4,101 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 22 | 1,054.6 | 20 | 86.9 | 0 | 1,161.5 | 0 | 0 | 95442 |
46 | 6 | 32.72 | 0 | null | null | 20 | Ventura | 2,221 | Month-to-Month | United States | 2270-CHBFN | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.278697, -119.167798 | 34.278697 | -119.167798 | 1 | 95.1 | 1 | 0 | 10 | Offer B | 1 | 1 | 1 | 1 | Credit Card | 1 | 27,381 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 44 | 4,060.55 | 0 | 1,439.68 | 0 | 5,500.23 | 0 | 1 | 93004 |
42 | 0 | 40.33 | 0 | null | null | 76 | Lemon Grove | 5,320 | Two Year | United States | 1248-DYXUB | Stayed | 1 | 0 | Male | 0 | null | 32.733564, -117.033713 | 32.733564 | -117.033713 | 1 | 24.8 | 1 | 3 | 1 | Offer B | 0 | 0 | 0 | 1 | Credit Card | 1 | 24,961 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 52 | 1,229.1 | 0 | 2,097.16 | 0 | 3,326.26 | 0 | 0 | 91945 |
67 | 23 | 12.72 | 0 | null | null | 37 | Brawley | 3,820 | Two Year | United States | 7361-YPXFS | Stayed | 0 | 1 | Female | 1 | Cable | 33.03933, -115.191857 | 33.03933 | -115.191857 | 0 | 64.45 | 1 | 0 | 0 | null | 1 | 0 | 0 | 0 | Bank Withdrawal | 1 | 23,394 | 1 | Q3 | 0 | 4 | 1 | California | 0 | 0 | 0 | 28 | 1,867.6 | 0 | 356.16 | 0 | 2,223.76 | 0 | 1 | 92227 |
67 | 21 | 34.8 | 0 | null | null | 28 | Glendale | 6,423 | Two Year | United States | 4119-ZYPZY | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.136306, -118.26036 | 34.136306 | -118.26036 | 0 | 106.8 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 17,015 | 1 | Q3 | 0 | 3 | 1 | California | 1 | 0 | 1 | 71 | 7,623.2 | 0 | 2,470.8 | 0 | 10,094 | 0 | 1 | 91204 |
22 | 0 | 49.83 | 0 | null | null | 42 | Goleta | 3,149 | Month-to-Month | United States | 4797-MIWUM | Stayed | 1 | 0 | Male | 0 | null | 34.489983, -120.091246 | 34.489983 | -120.091246 | 1 | 20.25 | 0 | 3 | 0 | Offer E | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 49,975 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 7 | 174.7 | 0 | 348.81 | 0 | 523.51 | 1 | 0 | 93117 |
27 | 27 | 5.69 | 0 | null | null | 40 | Sierra Madre | 4,227 | Month-to-Month | United States | 7554-AKDQF | Stayed | 0 | 0 | Female | 1 | DSL | 34.168686, -118.057505 | 34.168686 | -118.057505 | 1 | 45.65 | 0 | 0 | 9 | Offer E | 0 | 0 | 0 | 1 | Credit Card | 1 | 10,558 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 6 | 323.45 | 0 | 34.14 | 0 | 357.59 | 1 | 1 | 91024 |
56 | 0 | 23.25 | 0 | null | null | 49 | Los Angeles | 5,956 | One Year | United States | 6223-DHJGV | Stayed | 0 | 0 | Female | 0 | null | 33.987945, -118.370442 | 33.987945 | -118.370442 | 0 | 20.65 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 8,115 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 42 | 958.1 | 0 | 976.5 | 0 | 1,934.6 | 0 | 0 | 90056 |
56 | 0 | 23.84 | 0 | null | null | 65 | Rosamond | 5,811 | Month-to-Month | United States | 4936-YPJNK | Stayed | 0 | 0 | Female | 0 | null | 34.903052, -118.411251 | 34.903052 | -118.411251 | 0 | 19.9 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 14,931 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 10 | 199.45 | 0 | 238.4 | 0 | 437.85 | 0 | 0 | 93560 |
72 | 28 | 47.34 | 0 | null | null | 64 | Frazier Park | 4,005 | Month-to-Month | United States | 6847-KJLTS | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 34.827662, -118.999073 | 34.827662 | -118.999073 | 1 | 100.4 | 1 | 0 | 8 | Offer B | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 4,498 | 1 | Q3 | 1 | 5 | 1 | California | 1 | 1 | 1 | 58 | 5,749.8 | 0 | 2,745.72 | 0 | 8,495.52 | 0 | 1 | 93225 |
62 | 2 | 31.97 | 0 | null | null | 33 | Sherman Oaks | 3,233 | Month-to-Month | United States | 4811-JBUVU | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.146957, -118.432138 | 34.146957 | -118.432138 | 0 | 89.9 | 1 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 29,387 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 30 | 2,723.15 | 0 | 959.1 | 0 | 3,682.25 | 0 | 1 | 91423 |
36 | 0 | 7.76 | 0 | null | null | 52 | Long Beach | 4,590 | Month-to-Month | United States | 2369-FEVNO | Joined | 0 | 0 | Male | 0 | null | 33.802664, -118.179971 | 33.802664 | -118.179971 | 0 | 19.9 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 49,647 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 19.9 | 0 | 7.76 | 0 | 27.66 | 0 | 0 | 90806 |
77 | 22 | 23.43 | 0 | null | null | 34 | San Francisco | 5,602 | One Year | United States | 4824-GUCBY | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 37.736535, -122.45732 | 37.736535 | -122.45732 | 0 | 81.7 | 0 | 0 | 0 | null | 1 | 1 | 0 | 0 | Bank Withdrawal | 1 | 20,643 | 0 | Q3 | 0 | 4 | 1 | California | 0 | 0 | 0 | 22 | 1,820.9 | 0 | 515.46 | 29.88 | 2,306.48 | 0 | 1 | 94127 |
56 | 0 | 28.06 | 0 | null | null | 63 | Olivehurst | 4,458 | One Year | United States | 0859-YGKFW | Stayed | 1 | 0 | Male | 0 | null | 39.082568, -121.55325 | 39.082568 | -121.55325 | 1 | 20.05 | 0 | 3 | 1 | Offer D | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 6,439 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 18 | 345.9 | 0 | 505.08 | 0 | 850.98 | 0 | 0 | 95961 |
45 | 22 | 0 | 0 | null | null | 38 | Westlake Village | 4,115 | Month-to-Month | United States | 0699-NDKJM | Stayed | 0 | 1 | Female | 1 | Cable | 34.130992, -118.894673 | 34.130992 | -118.894673 | 1 | 58.75 | 0 | 0 | 1 | Offer B | 1 | 1 | 1 | 1 | Bank Withdrawal | 0 | 18,735 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 57 | 3,437.45 | 0 | 0 | 0 | 3,437.45 | 0 | 1 | 91361 |
45 | 22 | 12.69 | 0 | null | null | 42 | Berkeley | 5,574 | One Year | United States | 7049-GKVZY | Stayed | 0 | 0 | Female | 1 | Cable | 37.866009, -122.286228 | 37.866009 | -122.286228 | 0 | 79.85 | 0 | 0 | 0 | null | 1 | 1 | 0 | 0 | Credit Card | 1 | 15,638 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 17 | 1,387.35 | 0 | 215.73 | 0 | 1,603.08 | 0 | 1 | 94702 |
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