Daily Papers

We present the first human-annotated dialogue-based relation extraction (RE) dataset DialogRE, aiming to support the prediction of relation(s) between two arguments that appear in a dialogue. We further offer DialogRE as a platform for studying cross-sentence RE as most facts span multiple sentences. We argue that speaker-related information plays a critical role in the proposed task, based on an analysis of similarities and differences between dialogue-based and traditional RE tasks. Considering the timeliness of communication in a dialogue, we design a new metric to evaluate the performance of RE methods in a conversational setting and investigate the performance of several representative RE methods on DialogRE. Experimental results demonstrate that a speaker-aware extension on the best-performing model leads to gains in both the standard and conversational evaluation settings. DialogRE is available at https://dataset.org/dialogre/.

Relation extraction task is a crucial and challenging aspect of Natural Language Processing. Several methods have surfaced as of late, exhibiting notable performance in addressing the task; however, most of these approaches rely on vast amounts of data from large-scale knowledge graphs or language models pretrained on voluminous corpora. In this paper, we hone in on the effective utilization of solely the knowledge supplied by a corpus to create a high-performing model. Our objective is to showcase that by leveraging the hierarchical structure and relational distribution of entities within a corpus without introducing external knowledge, a relation extraction model can achieve significantly enhanced performance. We therefore proposed a relation extraction approach based on the incorporation of pretrained knowledge graph embeddings at the corpus scale into the sentence-level contextual representation. We conducted a series of experiments which revealed promising and very interesting results for our proposed approach.The obtained results demonstrated an outperformance of our method compared to context-based relation extraction models.

We show that relation extraction can be reduced to answering simple reading comprehension questions, by associating one or more natural-language questions with each relation slot. This reduction has several advantages: we can (1) learn relation-extraction models by extending recent neural reading-comprehension techniques, (2) build very large training sets for those models by combining relation-specific crowd-sourced questions with distant supervision, and even (3) do zero-shot learning by extracting new relation types that are only specified at test-time, for which we have no labeled training examples. Experiments on a Wikipedia slot-filling task demonstrate that the approach can generalize to new questions for known relation types with high accuracy, and that zero-shot generalization to unseen relation types is possible, at lower accuracy levels, setting the bar for future work on this task.

Relation extraction (RE) has achieved remarkable progress with the help of pre-trained language models. However, existing RE models are usually incapable of handling two situations: implicit expressions and long-tail relation classes, caused by language complexity and data sparsity. Further, these approaches and models are largely inaccessible to users who don't have direct access to large language models (LLMs) and/or infrastructure for supervised training or fine-tuning. Rule-based systems also struggle with implicit expressions. Apart from this, Real world financial documents such as various 10-X reports (including 10-K, 10-Q, etc.) of publicly traded companies pose another challenge to rule-based systems in terms of longer and complex sentences. In this paper, we introduce a simple approach that consults training relations at test time through a nearest-neighbor search over dense vectors of lexico-syntactic patterns and provides a simple yet effective means to tackle the above issues. We evaluate our approach on REFinD and show that our method achieves state-of-the-art performance. We further show that it can provide a good start for human in the loop setup when a small number of annotations are available and it is also beneficial when domain experts can provide high quality patterns.

Task-oriented dialogue generation is challenging since the underlying knowledge is often dynamic and effectively incorporating knowledge into the learning process is hard. It is particularly challenging to generate both human-like and informative responses in this setting. Recent research primarily focused on various knowledge distillation methods where the underlying relationship between the facts in a knowledge base is not effectively captured. In this paper, we go one step further and demonstrate how the structural information of a knowledge graph can improve the system's inference capabilities. Specifically, we propose DialoKG, a novel task-oriented dialogue system that effectively incorporates knowledge into a language model. Our proposed system views relational knowledge as a knowledge graph and introduces (1) a structure-aware knowledge embedding technique, and (2) a knowledge graph-weighted attention masking strategy to facilitate the system selecting relevant information during the dialogue generation. An empirical evaluation demonstrates the effectiveness of DialoKG over state-of-the-art methods on several standard benchmark datasets.

Relation extraction (RE) models have been challenged by their reliance on training data with expensive annotations. Considering that summarization tasks aim at acquiring concise expressions of synoptical information from the longer context, these tasks naturally align with the objective of RE, i.e., extracting a kind of synoptical information that describes the relation of entity mentions. We present SuRE, which converts RE into a summarization formulation. SuRE leads to more precise and resource-efficient RE based on indirect supervision from summarization tasks. To achieve this goal, we develop sentence and relation conversion techniques that essentially bridge the formulation of summarization and RE tasks. We also incorporate constraint decoding techniques with Trie scoring to further enhance summarization-based RE with robust inference. Experiments on three RE datasets demonstrate the effectiveness of SuRE in both full-dataset and low-resource settings, showing that summarization is a promising source of indirect supervision to improve RE models.

Large datasets are essential for neural modeling of many NLP tasks. Current publicly available open-domain dialogue datasets offer a trade-off between quality (e.g., DailyDialog) and size (e.g., Opensubtitles). We narrow this gap by building a high-quality dataset of 14.8M utterances in English, and smaller datasets in German, Dutch, Spanish, Portuguese, Italian, and Hungarian. We extract and process dialogues from public-domain books made available by Project Gutenberg. We describe our dialogue extraction pipeline, analyze the effects of the various heuristics used, and present an error analysis of extracted dialogues. Finally, we conduct experiments showing that better response quality can be achieved in zero-shot and finetuning settings by training on our data than on the larger but much noisier Opensubtitles dataset. Our open-source pipeline (https://github.com/ricsinaruto/gutenberg-dialog) can be extended to further languages with little additional effort. Researchers can also build their versions of existing datasets by adjusting various trade-off parameters. We also built a web demo for interacting with our models: https://ricsinaruto.github.io/chatbot.html.

Discourse relations describe how two propositions relate to one another, and identifying them automatically is an integral part of natural language understanding. However, annotating discourse relations typically requires expert annotators. Recently, different semantic aspects of a sentence have been represented and crowd-sourced via question-and-answer (QA) pairs. This paper proposes a novel representation of discourse relations as QA pairs, which in turn allows us to crowd-source wide-coverage data annotated with discourse relations, via an intuitively appealing interface for composing such questions and answers. Based on our proposed representation, we collect a novel and wide-coverage QADiscourse dataset, and present baseline algorithms for predicting QADiscourse relations.

Relation extraction systems require large amounts of labeled examples which are costly to annotate. In this work we reformulate relation extraction as an entailment task, with simple, hand-made, verbalizations of relations produced in less than 15 min per relation. The system relies on a pretrained textual entailment engine which is run as-is (no training examples, zero-shot) or further fine-tuned on labeled examples (few-shot or fully trained). In our experiments on TACRED we attain 63% F1 zero-shot, 69% with 16 examples per relation (17% points better than the best supervised system on the same conditions), and only 4 points short to the state-of-the-art (which uses 20 times more training data). We also show that the performance can be improved significantly with larger entailment models, up to 12 points in zero-shot, allowing to report the best results to date on TACRED when fully trained. The analysis shows that our few-shot systems are specially effective when discriminating between relations, and that the performance difference in low data regimes comes mainly from identifying no-relation cases.

Multi-document grounded dialogue systems (DGDS) belong to a class of conversational agents that answer users' requests by finding supporting knowledge from a collection of documents. Most previous studies aim to improve the knowledge retrieval model or propose more effective ways to incorporate external knowledge into a parametric generation model. These methods, however, focus on retrieving knowledge from mono-granularity language units (e.g. passages, sentences, or spans in documents), which is not enough to effectively and efficiently capture precise knowledge in long documents. This paper proposes Re3G, which aims to optimize both coarse-grained knowledge retrieval and fine-grained knowledge extraction in a unified framework. Specifically, the former efficiently finds relevant passages in a retrieval-and-reranking process, whereas the latter effectively extracts finer-grain spans within those passages to incorporate into a parametric answer generation model (BART, T5). Experiments on DialDoc Shared Task demonstrate the effectiveness of our method.

Relation Extraction (RE) is a task that identifies relationships between entities in a text, enabling the acquisition of relational facts and bridging the gap between natural language and structured knowledge. However, current RE models often rely on small datasets with low coverage of relation types, particularly when working with languages other than English. In this paper, we address the above issue and provide two new resources that enable the training and evaluation of multilingual RE systems. First, we present SRED^{rm FM}, an automatically annotated dataset covering 18 languages, 400 relation types, 13 entity types, totaling more than 40 million triplet instances. Second, we propose RED^{rm FM}, a smaller, human-revised dataset for seven languages that allows for the evaluation of multilingual RE systems. To demonstrate the utility of these novel datasets, we experiment with the first end-to-end multilingual RE model, mREBEL, that extracts triplets, including entity types, in multiple languages. We release our resources and model checkpoints at https://www.github.com/babelscape/rebel

This paper aims to quantitatively evaluate the performance of ChatGPT, an interactive large language model, on inter-sentential relations such as temporal relations, causal relations, and discourse relations. Given ChatGPT's promising performance across various tasks, we proceed to carry out thorough evaluations on the whole test sets of 11 datasets, including temporal and causal relations, PDTB2.0-based, and dialogue-based discourse relations. To ensure the reliability of our findings, we employ three tailored prompt templates for each task, including the zero-shot prompt template, zero-shot prompt engineering (PE) template, and in-context learning (ICL) prompt template, to establish the initial baseline scores for all popular sentence-pair relation classification tasks for the first time. Through our study, we discover that ChatGPT exhibits exceptional proficiency in detecting and reasoning about causal relations, albeit it may not possess the same level of expertise in identifying the temporal order between two events. While it is capable of identifying the majority of discourse relations with existing explicit discourse connectives, the implicit discourse relation remains a formidable challenge. Concurrently, ChatGPT demonstrates subpar performance in the dialogue discourse parsing task that requires structural understanding in a dialogue before being aware of the discourse relation.

This paper introduces a framework for relation extraction (RE) that enhances both accuracy and explainability. The framework has two key components: (i) a reasoning mechanism that formulates relation extraction as a series of text-processing steps inspired by cognitive science, and (ii) an optimization process driven by reinforcement learning (RL) with a novel reward function designed to improve both task accuracy and explanation quality. We call our approach CogRE. Our framework addresses the lack of supervision for language-based explanations in traditional RE by promoting outputs that include important relation keywords. These keywords are drawn from a high-quality dictionary that is automatically constructed using an LLM. We evaluate our approach for the task of one-shot RE using two LLMs and two RE datasets. Our experiments show that CogRE improves explanation quality by addressing two common failure patterns in one-shot RE: poor attention focus and limited one-shot learning capability. For example, our cognitive-structured reasoning with Qwen2.5-15B-Instruct on One-shot NYT29 achieves 24.65% F1, surpassing prior reasoning-based designs. Optimizing this approach with RL using our reward further improves performance by +23.46% (absolute). Finally, human evaluation shows that our best model generates relational keywords closely aligned with gold labels, increasing human explanation quality ratings by 54% (relative).

This paper presents an empirical study to build relation extraction systems in low-resource settings. Based upon recent pre-trained language models, we comprehensively investigate three schemes to evaluate the performance in low-resource settings: (i) different types of prompt-based methods with few-shot labeled data; (ii) diverse balancing methods to address the long-tailed distribution issue; (iii) data augmentation technologies and self-training to generate more labeled in-domain data. We create a benchmark with 8 relation extraction (RE) datasets covering different languages, domains and contexts and perform extensive comparisons over the proposed schemes with combinations. Our experiments illustrate: (i) Though prompt-based tuning is beneficial in low-resource RE, there is still much potential for improvement, especially in extracting relations from cross-sentence contexts with multiple relational triples; (ii) Balancing methods are not always helpful for RE with long-tailed distribution; (iii) Data augmentation complements existing baselines and can bring much performance gain, while self-training may not consistently achieve advancement to low-resource RE. Code and datasets are in https://github.com/zjunlp/LREBench.

Goal oriented dialogue systems were originally designed as a natural language interface to a fixed data-set of entities that users might inquire about, further described by domain, slots, and values. As we move towards adaptable dialogue systems where knowledge about domains, slots, and values may change, there is an increasing need to automatically extract these terms from raw dialogues or related non-dialogue data on a large scale. In this paper, we take an important step in this direction by exploring different features that can enable systems to discover realizations of domains, slots, and values in dialogues in a purely data-driven fashion. The features that we examine stem from word embeddings, language modelling features, as well as topological features of the word embedding space. To examine the utility of each feature set, we train a seed model based on the widely used MultiWOZ data-set. Then, we apply this model to a different corpus, the Schema-Guided Dialogue data-set. Our method outperforms the previously proposed approach that relies solely on word embeddings. We also demonstrate that each of the features is responsible for discovering different kinds of content. We believe our results warrant further research towards ontology induction, and continued harnessing of topological data analysis for dialogue and natural language processing research.

We present simple BERT-based models for relation extraction and semantic role labeling. In recent years, state-of-the-art performance has been achieved using neural models by incorporating lexical and syntactic features such as part-of-speech tags and dependency trees. In this paper, extensive experiments on datasets for these two tasks show that without using any external features, a simple BERT-based model can achieve state-of-the-art performance. To our knowledge, we are the first to successfully apply BERT in this manner. Our models provide strong baselines for future research.

Recently, prompt-tuning with pre-trained language models (PLMs) has demonstrated the significantly enhancing ability of relation extraction (RE) tasks. However, in low-resource scenarios, where the available training data is scarce, previous prompt-based methods may still perform poorly for prompt-based representation learning due to a superficial understanding of the relation. To this end, we highlight the importance of learning high-quality relation representation in low-resource scenarios for RE, and propose a novel prompt-based relation representation method, named MVRE (Multi-View Relation Extraction), to better leverage the capacity of PLMs to improve the performance of RE within the low-resource prompt-tuning paradigm. Specifically, MVRE decouples each relation into different perspectives to encompass multi-view relation representations for maximizing the likelihood during relation inference. Furthermore, we also design a Global-Local loss and a Dynamic-Initialization method for better alignment of the multi-view relation-representing virtual words, containing the semantics of relation labels during the optimization learning process and initialization. Extensive experiments on three benchmark datasets show that our method can achieve state-of-the-art in low-resource settings.

It is crucial to automatically construct knowledge graphs (KGs) of diverse new relations to support knowledge discovery and broad applications. Previous KG construction methods, based on either crowdsourcing or text mining, are often limited to a small predefined set of relations due to manual cost or restrictions in text corpus. Recent research proposed to use pretrained language models (LMs) as implicit knowledge bases that accept knowledge queries with prompts. Yet, the implicit knowledge lacks many desirable properties of a full-scale symbolic KG, such as easy access, navigation, editing, and quality assurance. In this paper, we propose a new approach of harvesting massive KGs of arbitrary relations from pretrained LMs. With minimal input of a relation definition (a prompt and a few shot of example entity pairs), the approach efficiently searches in the vast entity pair space to extract diverse accurate knowledge of the desired relation. We develop an effective search-and-rescore mechanism for improved efficiency and accuracy. We deploy the approach to harvest KGs of over 400 new relations from different LMs. Extensive human and automatic evaluations show our approach manages to extract diverse accurate knowledge, including tuples of complex relations (e.g., "A is capable of but not good at B"). The resulting KGs as a symbolic interpretation of the source LMs also reveal new insights into the LMs' knowledge capacities.

Conversational question answering systems often rely on semantic parsing to enable interactive information retrieval, which involves the generation of structured database queries from a natural language input. For information-seeking conversations about facts stored within a knowledge graph, dialogue utterances are transformed into graph queries in a process that is called knowledge-based conversational question answering. This paper evaluates the performance of large language models that have not been explicitly pre-trained on this task. Through a series of experiments on an extensive benchmark dataset, we compare models of varying sizes with different prompting techniques and identify common issue types in the generated output. Our results demonstrate that large language models are capable of generating graph queries from dialogues, with significant improvements achievable through few-shot prompting and fine-tuning techniques, especially for smaller models that exhibit lower zero-shot performance.

The relation extraction (RE) in complex scenarios faces challenges such as diverse relation types and ambiguous relations between entities within a single sentence, leading to the poor performance of pure "text-in, text-out" language models (LMs). To address these challenges, in this paper, we propose an agent-based RE framework, namely AgentRE, which fully leverages the potential of large language models (LLMs) including memory, retrieval and reflection, to achieve RE in complex scenarios. Specifically, three major modules are built in AgentRE serving as the tools to help the agent acquire and process various useful information, thereby obtaining improved RE performance. Our extensive experimental results upon two datasets in English and Chinese demonstrate our AgentRE's superior performance, especially in low-resource scenarios. Additionally, the trajectories generated by AgentRE can be refined to construct a high-quality training dataset incorporating different reasoning methods, which can be used to fine-tune smaller models. Code is available at https://github.com/Lightblues/AgentRE.

Transforming a sentence into a two-dimensional (2D) representation (e.g., the table filling) has the ability to unfold a semantic plane, where an element of the plane is a word-pair representation of a sentence which may denote a possible relation representation composed of two named entities. The 2D representation is effective in resolving overlapped relation instances. However, in related works, the representation is directly transformed from a raw input. It is weak to utilize prior knowledge, which is important to support the relation extraction task. In this paper, we propose a two-dimensional feature engineering method in the 2D sentence representation for relation extraction. Our proposed method is evaluated on three public datasets (ACE05 Chinese, ACE05 English, and SanWen) and achieves the state-of-the-art performance. The results indicate that two-dimensional feature engineering can take advantage of a two-dimensional sentence representation and make full use of prior knowledge in traditional feature engineering. Our code is publicly available at https://github.com/Wang-ck123/A-Two-Dimensional-Feature-Engineering-Method-for-Entity-Relation-Extraction

Much of the knowledge encoded in transformer language models (LMs) may be expressed in terms of relations: relations between words and their synonyms, entities and their attributes, etc. We show that, for a subset of relations, this computation is well-approximated by a single linear transformation on the subject representation. Linear relation representations may be obtained by constructing a first-order approximation to the LM from a single prompt, and they exist for a variety of factual, commonsense, and linguistic relations. However, we also identify many cases in which LM predictions capture relational knowledge accurately, but this knowledge is not linearly encoded in their representations. Our results thus reveal a simple, interpretable, but heterogeneously deployed knowledge representation strategy in transformer LMs.

Information Extraction (IE) is crucial for converting unstructured data into structured formats like Knowledge Graphs (KGs). A key task within IE is Relation Extraction (RE), which identifies relationships between entities in text. Various RE methods exist, including supervised, unsupervised, weakly supervised, and rule-based approaches. Recent studies leveraging pre-trained language models (PLMs) have shown significant success in this area. In the current era dominated by Large Language Models (LLMs), fine-tuning these models can overcome limitations associated with zero-shot LLM prompting-based RE methods, especially regarding domain adaptation challenges and identifying implicit relations between entities in sentences. These implicit relations, which cannot be easily extracted from a sentence's dependency tree, require logical inference for accurate identification. This work explores the performance of fine-tuned LLMs and their integration into the Retrieval Augmented-based (RAG) RE approach to address the challenges of identifying implicit relations at the sentence level, particularly when LLMs act as generators within the RAG framework. Empirical evaluations on the TACRED, TACRED-Revisited (TACREV), Re-TACRED, and SemEVAL datasets show significant performance improvements with fine-tuned LLMs, including Llama2-7B, Mistral-7B, and T5 (Large). Notably, our approach achieves substantial gains on SemEVAL, where implicit relations are common, surpassing previous results on this dataset. Additionally, our method outperforms previous works on TACRED, TACREV, and Re-TACRED, demonstrating exceptional performance across diverse evaluation scenarios.

Current state of the art systems in NLP heavily rely on manually annotated datasets, which are expensive to construct. Very little work adequately exploits unannotated data -- such as discourse markers between sentences -- mainly because of data sparseness and ineffective extraction methods. In the present work, we propose a method to automatically discover sentence pairs with relevant discourse markers, and apply it to massive amounts of data. Our resulting dataset contains 174 discourse markers with at least 10k examples each, even for rare markers such as coincidentally or amazingly We use the resulting data as supervision for learning transferable sentence embeddings. In addition, we show that even though sentence representation learning through prediction of discourse markers yields state of the art results across different transfer tasks, it is not clear that our models made use of the semantic relation between sentences, thus leaving room for further improvements. Our datasets are publicly available (https://github.com/synapse-developpement/Discovery)

Joint entity and relation extraction plays a pivotal role in various applications, notably in the construction of knowledge graphs. Despite recent progress, existing approaches often fall short in two key aspects: richness of representation and coherence in output structure. These models often rely on handcrafted heuristics for computing entity and relation representations, potentially leading to loss of crucial information. Furthermore, they disregard task and/or dataset-specific constraints, resulting in output structures that lack coherence. In our work, we introduce EnriCo, which mitigates these shortcomings. Firstly, to foster rich and expressive representation, our model leverage attention mechanisms that allow both entities and relations to dynamically determine the pertinent information required for accurate extraction. Secondly, we introduce a series of decoding algorithms designed to infer the highest scoring solutions while adhering to task and dataset-specific constraints, thus promoting structured and coherent outputs. Our model demonstrates competitive performance compared to baselines when evaluated on Joint IE datasets.

Relation Extraction (RE) is a fundamental task in Natural Language Processing, and its document-level variant poses significant challenges, due to the need to model complex interactions between entities across sentences. Current approaches, largely based on the ATLOP architecture, are commonly evaluated on benchmarks like DocRED and Re-DocRED. However, their performance in zero-shot or few-shot settings remains largely underexplored due to the task's complexity. Recently, the GLiNER model has shown that a compact NER model can outperform much larger Large Language Models. With a similar motivation, we introduce GLiDRE, a new model for document-level relation extraction that builds on the key ideas of GliNER. We benchmark GLiDRE against state-of-the-art models across various data settings on the Re-DocRED dataset. Our results demonstrate that GLiDRE achieves state-of-the-art performance in few-shot scenarios. Our code is publicly available.

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as the associated discourse involves goal-driven dialogue that often transforms naturally into more free-form chat. This paper provides two contributions. First, until now there has been no publicly available large-scale dataset consisting of real-world dialogues centered around recommendations. To address this issue and to facilitate our exploration here, we have collected ReDial, a dataset consisting of over 10,000 conversations centered around the theme of providing movie recommendations. We make this data available to the community for further research. Second, we use this dataset to explore multiple facets of conversational recommendations. In particular we explore new neural architectures, mechanisms, and methods suitable for composing conversational recommendation systems. Our dataset allows us to systematically probe model sub-components addressing different parts of the overall problem domain ranging from: sentiment analysis and cold-start recommendation generation to detailed aspects of how natural language is used in this setting in the real world. We combine such sub-components into a full-blown dialogue system and examine its behavior.

Accurate prediction of suitable discourse connectives (however, furthermore, etc.) is a key component of any system aimed at building coherent and fluent discourses from shorter sentences and passages. As an example, a dialog system might assemble a long and informative answer by sampling passages extracted from different documents retrieved from the Web. We formulate the task of discourse connective prediction and release a dataset of 2.9M sentence pairs separated by discourse connectives for this task. Then, we evaluate the hardness of the task for human raters, apply a recently proposed decomposable attention (DA) model to this task and observe that the automatic predictor has a higher F1 than human raters (32 vs. 30). Nevertheless, under specific conditions the raters still outperform the DA model, suggesting that there is headroom for future improvements.

Although the great success of open-domain dialogue generation, unseen entities can have a large impact on the dialogue generation task. It leads to performance degradation of the model in the dialog generation. Previous researches used retrieved knowledge of seen entities as the auxiliary data to enhance the representation of the model. Nevertheless, logical explanation of unseen entities remains unexplored, such as possible co-occurrence or semantically similar words of them and their entity category. In this work, we propose an approach to address the challenge above. We construct a graph by extracting entity nodes in them, enhancing the representation of the context of the unseen entity with the entity's 1-hop surrounding nodes. Furthermore, We added the named entity tag prediction task to apply the problem that the unseen entity does not exist in the graph. We conduct our experiments on an open dataset Wizard of Wikipedia and the empirical results indicate that our approach outperforms the state-of-the-art approaches on Wizard of Wikipedia.

We present NLU++, a novel dataset for natural language understanding (NLU) in task-oriented dialogue (ToD) systems, with the aim to provide a much more challenging evaluation environment for dialogue NLU models, up to date with the current application and industry requirements. NLU++ is divided into two domains (BANKING and HOTELS) and brings several crucial improvements over current commonly used NLU datasets. 1) NLU++ provides fine-grained domain ontologies with a large set of challenging multi-intent sentences, introducing and validating the idea of intent modules that can be combined into complex intents that convey complex user goals, combined with finer-grained and thus more challenging slot sets. 2) The ontology is divided into domain-specific and generic (i.e., domain-universal) intent modules that overlap across domains, promoting cross-domain reusability of annotated examples. 3) The dataset design has been inspired by the problems observed in industrial ToD systems, and 4) it has been collected, filtered and carefully annotated by dialogue NLU experts, yielding high-quality annotated data. Finally, we benchmark a series of current state-of-the-art NLU models on NLU++; the results demonstrate the challenging nature of the dataset, especially in low-data regimes, the validity of `intent modularisation', and call for further research on ToD NLU.

Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven task-oriented dialogue system, namely Q-TOD. The essential information from the dialogue context is extracted into a query, which is further employed to retrieve relevant knowledge records for response generation. Firstly, as the query is in the form of natural language and not confined to the schema of the knowledge base, the issue of domain adaption is alleviated remarkably in Q-TOD. Secondly, as the query enables the decoupling of knowledge retrieval from the generation, Q-TOD gets rid of the issue of knowledge base scalability. To evaluate the effectiveness of the proposed Q-TOD, we collect query annotations for three publicly available task-oriented dialogue datasets. Comprehensive experiments verify that Q-TOD outperforms strong baselines and establishes a new state-of-the-art performance on these datasets.

Dialogue topic segmentation supports summarization, retrieval, memory management, and conversational continuity. Despite decades of prior work, evaluation practice in dialogue topic segmentation remains dominated by strict boundary matching and F1-based metrics, even as modern LLM-based conversational systems increasingly rely on segmentation to manage conversation history beyond the model's fixed context window, where unstructured context accumulation degrades efficiency and coherence. This paper introduces an evaluation objective for dialogue topic segmentation that treats boundary density and segment coherence as primary criteria, alongside window-tolerant F1 (W-F1). Through extensive cross-dataset empirical evaluation, we show that reported performance differences across dialogue segmentation benchmarks are driven not by model quality, but by annotation granularity mismatches and sparse boundary labels. This indicates that many reported improvements arise from evaluation artifacts rather than improved boundary detection. We evaluated multiple, structurally distinct dialogue segmentation strategies across eight dialogue datasets spanning task-oriented, open-domain, meeting-style, and synthetic interactions. Across these settings, we observe high segment coherence combined with extreme oversegmentation relative to sparse labels, producing misleadingly low exact-match F1 scores. We show that topic segmentation is best understood as selecting an appropriate granularity rather than predicting a single correct boundary set. We operationalize this view by explicitly separating boundary scoring from boundary selection.

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on this task are carried out, and most of them are deep learning based due to the outstanding performance. In this survey, we mainly focus on the deep learning based dialogue systems. We comprehensively review state-of-the-art research outcomes in dialogue systems and analyze them from two angles: model type and system type. Specifically, from the angle of model type, we discuss the principles, characteristics, and applications of different models that are widely used in dialogue systems. This will help researchers acquaint these models and see how they are applied in state-of-the-art frameworks, which is rather helpful when designing a new dialogue system. From the angle of system type, we discuss task-oriented and open-domain dialogue systems as two streams of research, providing insight into the hot topics related. Furthermore, we comprehensively review the evaluation methods and datasets for dialogue systems to pave the way for future research. Finally, some possible research trends are identified based on the recent research outcomes. To the best of our knowledge, this survey is the most comprehensive and up-to-date one at present for deep learning based dialogue systems, extensively covering the popular techniques. We speculate that this work is a good starting point for academics who are new to the dialogue systems or those who want to quickly grasp up-to-date techniques in this area.

End-to-end relation extraction aims to identify named entities and extract relations between them. Most recent work models these two subtasks jointly, either by casting them in one structured prediction framework, or performing multi-task learning through shared representations. In this work, we present a simple pipelined approach for entity and relation extraction, and establish the new state-of-the-art on standard benchmarks (ACE04, ACE05 and SciERC), obtaining a 1.7%-2.8% absolute improvement in relation F1 over previous joint models with the same pre-trained encoders. Our approach essentially builds on two independent encoders and merely uses the entity model to construct the input for the relation model. Through a series of careful examinations, we validate the importance of learning distinct contextual representations for entities and relations, fusing entity information early in the relation model, and incorporating global context. Finally, we also present an efficient approximation to our approach which requires only one pass of both entity and relation encoders at inference time, achieving an 8-16times speedup with a slight reduction in accuracy.

Dialogue Topic Segmentation (DTS) plays an essential role in a variety of dialogue modeling tasks. Previous DTS methods either focus on semantic similarity or dialogue coherence to assess topic similarity for unsupervised dialogue segmentation. However, the topic similarity cannot be fully identified via semantic similarity or dialogue coherence. In addition, the unlabeled dialogue data, which contains useful clues of utterance relationships, remains underexploited. In this paper, we propose a novel unsupervised DTS framework, which learns topic-aware utterance representations from unlabeled dialogue data through neighboring utterance matching and pseudo-segmentation. Extensive experiments on two benchmark datasets (i.e., DialSeg711 and Doc2Dial) demonstrate that our method significantly outperforms the strong baseline methods. For reproducibility, we provide our code and data at:https://github.com/AlibabaResearch/DAMO-ConvAI/tree/main/dial-start.

Conversational search provides a natural interface for information retrieval (IR). Recent approaches have demonstrated promising results in applying dense retrieval to conversational IR. However, training dense retrievers requires large amounts of in-domain paired data. This hinders the development of conversational dense retrievers, as abundant in-domain conversations are expensive to collect. In this paper, we propose CONVERSER, a framework for training conversational dense retrievers with at most 6 examples of in-domain dialogues. Specifically, we utilize the in-context learning capability of large language models to generate conversational queries given a passage in the retrieval corpus. Experimental results on conversational retrieval benchmarks OR-QuAC and TREC CAsT 19 show that the proposed CONVERSER achieves comparable performance to fully-supervised models, demonstrating the effectiveness of our proposed framework in few-shot conversational dense retrieval. All source code and generated datasets are available at https://github.com/MiuLab/CONVERSER

Conversational semantic role labeling (CSRL) is a newly proposed task that uncovers the shallow semantic structures in a dialogue text. Unfortunately several important characteristics of the CSRL task have been overlooked by the existing works, such as the structural information integration, near-neighbor influence. In this work, we investigate the integration of a latent graph for CSRL. We propose to automatically induce a predicate-oriented latent graph (POLar) with a predicate-centered Gaussian mechanism, by which the nearer and informative words to the predicate will be allocated with more attention. The POLar structure is then dynamically pruned and refined so as to best fit the task need. We additionally introduce an effective dialogue-level pre-trained language model, CoDiaBERT, for better supporting multiple utterance sentences and handling the speaker coreference issue in CSRL. Our system outperforms best-performing baselines on three benchmark CSRL datasets with big margins, especially achieving over 4% F1 score improvements on the cross-utterance argument detection. Further analyses are presented to better understand the effectiveness of our proposed methods.

Relation extraction (RE) is a fundamental task in information extraction, whose extension to multilingual settings has been hindered by the lack of supervised resources comparable in size to large English datasets such as TACRED (Zhang et al., 2017). To address this gap, we introduce the MultiTACRED dataset, covering 12 typologically diverse languages from 9 language families, which is created by machine-translating TACRED instances and automatically projecting their entity annotations. We analyze translation and annotation projection quality, identify error categories, and experimentally evaluate fine-tuned pretrained mono- and multilingual language models in common transfer learning scenarios. Our analyses show that machine translation is a viable strategy to transfer RE instances, with native speakers judging more than 83% of the translated instances to be linguistically and semantically acceptable. We find monolingual RE model performance to be comparable to the English original for many of the target languages, and that multilingual models trained on a combination of English and target language data can outperform their monolingual counterparts. However, we also observe a variety of translation and annotation projection errors, both due to the MT systems and linguistic features of the target languages, such as pronoun-dropping, compounding and inflection, that degrade dataset quality and RE model performance.

Many classical fairy tales, fiction, and screenplays leverage dialogue to advance story plots and establish characters. We present the first study to explore whether machines can understand and generate dialogue in stories, which requires capturing traits of different characters and the relationships between them. To this end, we propose two new tasks including Masked Dialogue Generation and Dialogue Speaker Recognition, i.e., generating missing dialogue turns and predicting speakers for specified dialogue turns, respectively. We build a new dataset DialStory, which consists of 105k Chinese stories with a large amount of dialogue weaved into the plots to support the evaluation. We show the difficulty of the proposed tasks by testing existing models with automatic and manual evaluation on DialStory. Furthermore, we propose to learn explicit character representations to improve performance on these tasks. Extensive experiments and case studies show that our approach can generate more coherent and informative dialogue, and achieve higher speaker recognition accuracy than strong baselines.

Maintaining engagement and consistency is particularly important in dialogue systems. Existing works have improved the performance of dialogue systems by intentionally learning interlocutor personas with sophisticated network structures. One issue with this approach is that it requires more personal corpora with annotations. Additionally, these models typically perform the next utterance prediction to generate a response but neglect the discourse coherence in the entire conversation. To address these issues, this study proposes a method of learning to memorize entailment and discourse relations for persona-consistent dialogue tasks. Entailment text pairs in natural language inference dataset were applied to learn latent entailment relations as external memories by premise-to-hypothesis generation task. Furthermore, an internal memory with a similar architecture was applied to the discourse information in the dialogue. Placing orthogonality restrictions on these two memory spaces ensures that the latent entailment relations remain dialogue-independent. Both memories collaborate to obtain entailment and discourse representation for the generation, allowing a deeper understanding of both consistency and coherence. Experiments on two large public datasets, PersonaChat and DSTC7-AVSD, demonstrated the effectiveness of the proposed method. Both automatic and human evaluations indicate that the proposed model outperforms several strong baselines in terms of both persona consistency and response coherence. Our source code is available at https://github.com/Chenrj233/LMEDR.

Relations such as "is influenced by", "is known for" or "is a competitor of" are inherently graded: we can rank entity pairs based on how well they satisfy these relations, but it is hard to draw a line between those pairs that satisfy them and those that do not. Such graded relations play a central role in many applications, yet they are typically not covered by existing Knowledge Graphs. In this paper, we consider the possibility of using Large Language Models (LLMs) to fill this gap. To this end, we introduce a new benchmark, in which entity pairs have to be ranked according to how much they satisfy a given graded relation. The task is formulated as a few-shot ranking problem, where models only have access to a description of the relation and five prototypical instances. We use the proposed benchmark to evaluate state-of-the-art relation embedding strategies as well as several recent LLMs, covering both publicly available LLMs and closed models such as GPT-4. Overall, we find a strong correlation between model size and performance, with smaller Language Models struggling to outperform a naive baseline. The results of the largest Flan-T5 and OPT models are remarkably strong, although a clear gap with human performance remains.

This paper summarizes our work on the first track of the ninth Dialog System Technology Challenge (DSTC 9), "Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access". The goal of the task is to generate responses to user turns in a task-oriented dialog that require knowledge from unstructured documents. The task is divided into three subtasks: detection, selection and generation. In order to be compute efficient, we formulate the selection problem in terms of hierarchical classification steps. We achieve our best results with this model. Alternatively, we employ siamese sequence embedding models, referred to as Dense Knowledge Retrieval, to retrieve relevant documents. This method further reduces the computation time by a factor of more than 100x at the cost of degradation in R@1 of 5-6% compared to the first model. Then for either approach, we use Retrieval Augmented Generation to generate responses based on multiple selected snippets and we show how the method can be used to fine-tune trained embeddings.

The extraction of aspect terms is a critical step in fine-grained sentiment analysis of text. Existing approaches for this task have yielded impressive results when the training and testing data are from the same domain. However, these methods show a drastic decrease in performance when applied to cross-domain settings where the domain of the testing data differs from that of the training data. To address this lack of extensibility and robustness, we propose a novel approach for automatically constructing domain-specific knowledge graphs that contain information relevant to the identification of aspect terms. We introduce a methodology for injecting information from these knowledge graphs into Transformer models, including two alternative mechanisms for knowledge insertion: via query enrichment and via manipulation of attention patterns. We demonstrate state-of-the-art performance on benchmark datasets for cross-domain aspect term extraction using our approach and investigate how the amount of external knowledge available to the Transformer impacts model performance.

Information Extraction (IE) is a transformative process that converts unstructured text data into a structured format by employing entity and relation extraction (RE) methodologies. The identification of the relation between a pair of entities plays a crucial role within this framework. Despite the existence of various techniques for relation extraction, their efficacy heavily relies on access to labeled data and substantial computational resources. In addressing these challenges, Large Language Models (LLMs) emerge as promising solutions; however, they might return hallucinating responses due to their own training data. To overcome these limitations, Retrieved-Augmented Generation-based Relation Extraction (RAG4RE) in this work is proposed, offering a pathway to enhance the performance of relation extraction tasks. This work evaluated the effectiveness of our RAG4RE approach utilizing different LLMs. Through the utilization of established benchmarks, such as TACRED, TACREV, Re-TACRED, and SemEval RE datasets, our aim is to comprehensively evaluate the efficacy of our RAG4RE approach. In particularly, we leverage prominent LLMs including Flan T5, Llama2, and Mistral in our investigation. The results of our study demonstrate that our RAG4RE approach surpasses performance of traditional RE approaches based solely on LLMs, particularly evident in the TACRED dataset and its variations. Furthermore, our approach exhibits remarkable performance compared to previous RE methodologies across both TACRED and TACREV datasets, underscoring its efficacy and potential for advancing RE tasks in natural language processing.

Relation extraction aims to classify the relationships between two entities into pre-defined categories. While previous research has mainly focused on sentence-level relation extraction, recent studies have expanded the scope to document-level relation extraction. Traditional relation extraction methods heavily rely on human-annotated training data, which is time-consuming and labor-intensive. To mitigate the need for manual annotation, recent weakly-supervised approaches have been developed for sentence-level relation extraction while limited work has been done on document-level relation extraction. Weakly-supervised document-level relation extraction faces significant challenges due to an imbalanced number "no relation" instances and the failure of directly probing pretrained large language models for document relation extraction. To address these challenges, we propose PromptRE, a novel weakly-supervised document-level relation extraction method that combines prompting-based techniques with data programming. Furthermore, PromptRE incorporates the label distribution and entity types as prior knowledge to improve the performance. By leveraging the strengths of both prompting and data programming, PromptRE achieves improved performance in relation classification and effectively handles the "no relation" problem. Experimental results on ReDocRED, a benchmark dataset for document-level relation extraction, demonstrate the superiority of PromptRE over baseline approaches.

Existing commonsense knowledge bases often organize tuples in an isolated manner, which is deficient for commonsense conversational models to plan the next steps. To fill the gap, we curate a large-scale multi-turn human-written conversation corpus, and create the first Chinese commonsense conversation knowledge graph which incorporates both social commonsense knowledge and dialog flow information. To show the potential of our graph, we develop a graph-conversation matching approach, and benchmark two graph-grounded conversational tasks.

We introduce SpERT, an attention model for span-based joint entity and relation extraction. Our key contribution is a light-weight reasoning on BERT embeddings, which features entity recognition and filtering, as well as relation classification with a localized, marker-free context representation. The model is trained using strong within-sentence negative samples, which are efficiently extracted in a single BERT pass. These aspects facilitate a search over all spans in the sentence. In ablation studies, we demonstrate the benefits of pre-training, strong negative sampling and localized context. Our model outperforms prior work by up to 2.6% F1 score on several datasets for joint entity and relation extraction.

Effective conversational search demands a deep understanding of user intent across multiple dialogue turns. Users frequently use abbreviations and shift topics in the middle of conversations, posing challenges for conventional retrievers. While query rewriting techniques improve clarity, they often incur significant computational cost due to additional autoregressive steps. Moreover, although LLM-based retrievers demonstrate strong performance, they are not explicitly optimized to track user intent in multi-turn settings, often failing under topic drift or contextual ambiguity. To address these limitations, we propose ContextualRetriever, a novel LLM-based retriever that directly incorporates conversational context into the retrieval process. Our approach introduces: (1) a context-aware embedding mechanism that highlights the current query within the dialogue history; (2) intent-guided supervision based on high-quality rewritten queries; and (3) a training strategy that preserves the generative capabilities of the base LLM. Extensive evaluations across multiple conversational search benchmarks demonstrate that ContextualRetriever significantly outperforms existing methods while incurring no additional inference overhead.

Large Language Models (LLMs) have demonstrated exceptional abilities in comprehending and generating text, motivating numerous researchers to utilize them for Information Extraction (IE) purposes, including Relation Extraction (RE). Nonetheless, most existing methods are predominantly designed for Sentence-level Relation Extraction (SentRE) tasks, which typically encompass a restricted set of relations and triplet facts within a single sentence. Furthermore, certain approaches resort to treating relations as candidate choices integrated into prompt templates, leading to inefficient processing and suboptimal performance when tackling Document-Level Relation Extraction (DocRE) tasks, which entail handling multiple relations and triplet facts distributed across a given document, posing distinct challenges. To overcome these limitations, we introduce AutoRE, an end-to-end DocRE model that adopts a novel RE extraction paradigm named RHF (Relation-Head-Facts). Unlike existing approaches, AutoRE does not rely on the assumption of known relation options, making it more reflective of real-world scenarios. Additionally, we have developed an easily extensible RE framework using a Parameters Efficient Fine Tuning (PEFT) algorithm (QLoRA). Our experiments on the RE-DocRED dataset showcase AutoRE's best performance, achieving state-of-the-art results, surpassing TAG by 10.03\% and 9.03\% respectively on the dev and test set. The code is available at https://github.com/THUDM/AutoRE and the demonstration video is provided at https://www.youtube.com/watch?v=IhKRsZUAxKk.

This paper introduces the Ubuntu Dialogue Corpus, a dataset containing almost 1 million multi-turn dialogues, with a total of over 7 million utterances and 100 million words. This provides a unique resource for research into building dialogue managers based on neural language models that can make use of large amounts of unlabeled data. The dataset has both the multi-turn property of conversations in the Dialog State Tracking Challenge datasets, and the unstructured nature of interactions from microblog services such as Twitter. We also describe two neural learning architectures suitable for analyzing this dataset, and provide benchmark performance on the task of selecting the best next response.

This paper summarizes our submission to Task 2 of the second track of the 10th Dialog System Technology Challenge (DSTC10) "Knowledge-grounded Task-oriented Dialogue Modeling on Spoken Conversations". Similar to the previous year's iteration, the task consists of three subtasks: detecting whether a turn is knowledge seeking, selecting the relevant knowledge document and finally generating a grounded response. This year, the focus lies on adapting the system to noisy ASR transcripts. We explore different approaches to make the models more robust to this type of input and to adapt the generated responses to the style of spoken conversations. For the latter, we get the best results with a noisy channel model that additionally reduces the number of short and generic responses. Our best system achieved the 1st rank in the automatic and the 3rd rank in the human evaluation of the challenge.

Multiple entities in a document generally exhibit complex inter-sentence relations, and cannot be well handled by existing relation extraction (RE) methods that typically focus on extracting intra-sentence relations for single entity pairs. In order to accelerate the research on document-level RE, we introduce DocRED, a new dataset constructed from Wikipedia and Wikidata with three features: (1) DocRED annotates both named entities and relations, and is the largest human-annotated dataset for document-level RE from plain text; (2) DocRED requires reading multiple sentences in a document to extract entities and infer their relations by synthesizing all information of the document; (3) along with the human-annotated data, we also offer large-scale distantly supervised data, which enables DocRED to be adopted for both supervised and weakly supervised scenarios. In order to verify the challenges of document-level RE, we implement recent state-of-the-art methods for RE and conduct a thorough evaluation of these methods on DocRED. Empirical results show that DocRED is challenging for existing RE methods, which indicates that document-level RE remains an open problem and requires further efforts. Based on the detailed analysis on the experiments, we discuss multiple promising directions for future research.

We present GLM-Dialog, a large-scale language model (LLM) with 10B parameters capable of knowledge-grounded conversation in Chinese using a search engine to access the Internet knowledge. GLM-Dialog offers a series of applicable techniques for exploiting various external knowledge including both helpful and noisy knowledge, enabling the creation of robust knowledge-grounded dialogue LLMs with limited proper datasets. To evaluate the GLM-Dialog more fairly, we also propose a novel evaluation method to allow humans to converse with multiple deployed bots simultaneously and compare their performance implicitly instead of explicitly rating using multidimensional metrics.Comprehensive evaluations from automatic to human perspective demonstrate the advantages of GLM-Dialog comparing with existing open source Chinese dialogue models. We release both the model checkpoint and source code, and also deploy it as a WeChat application to interact with users. We offer our evaluation platform online in an effort to prompt the development of open source models and reliable dialogue evaluation systems. The additional easy-to-use toolkit that consists of short text entity linking, query generation, and helpful knowledge classification is also released to enable diverse applications. All the source code is available on Github.

The difficulty of the information extraction task lies in dealing with the task-specific label schemas and heterogeneous data structures. Recent work has proposed methods based on large language models to uniformly model different information extraction tasks. However, these existing methods are deficient in their information extraction capabilities for Chinese languages other than English. In this paper, we propose an end-to-end chat-enhanced instruction tuning framework for universal information extraction (YAYI-UIE), which supports both Chinese and English. Specifically, we utilize dialogue data and information extraction data to enhance the information extraction performance jointly. Experimental results show that our proposed framework achieves state-of-the-art performance on Chinese datasets while also achieving comparable performance on English datasets under both supervised settings and zero-shot settings.

Long-term conversational agents require effective memory management to handle dialogue histories that exceed the context window of large language models (LLMs). Existing methods based on fact extraction or summarization reduce redundancy but struggle to organize and retrieve relevant information across different granularities of dialogue and generated memory. We introduce SGMem (Sentence Graph Memory), which represents dialogue as sentence-level graphs within chunked units, capturing associations across turn-, round-, and session-level contexts. By combining retrieved raw dialogue with generated memory such as summaries, facts and insights, SGMem supplies LLMs with coherent and relevant context for response generation. Experiments on LongMemEval and LoCoMo show that SGMem consistently improves accuracy and outperforms strong baselines in long-term conversational question answering.

We present a Few-Shot Relation Classification Dataset (FewRel), consisting of 70, 000 sentences on 100 relations derived from Wikipedia and annotated by crowdworkers. The relation of each sentence is first recognized by distant supervision methods, and then filtered by crowdworkers. We adapt the most recent state-of-the-art few-shot learning methods for relation classification and conduct a thorough evaluation of these methods. Empirical results show that even the most competitive few-shot learning models struggle on this task, especially as compared with humans. We also show that a range of different reasoning skills are needed to solve our task. These results indicate that few-shot relation classification remains an open problem and still requires further research. Our detailed analysis points multiple directions for future research. All details and resources about the dataset and baselines are released on http://zhuhao.me/fewrel.

Relation extraction is the problem of classifying the relationship between two entities in a given sentence. Distant Supervision (DS) is a popular technique for developing relation extractors starting with limited supervision. We note that most of the sentences in the distant supervision relation extraction setting are very long and may benefit from word attention for better sentence representation. Our contributions in this paper are threefold. Firstly, we propose two novel word attention models for distantly- supervised relation extraction: (1) a Bi-directional Gated Recurrent Unit (Bi-GRU) based word attention model (BGWA), (2) an entity-centric attention model (EA), and (3) a combination model which combines multiple complementary models using weighted voting method for improved relation extraction. Secondly, we introduce GDS, a new distant supervision dataset for relation extraction. GDS removes test data noise present in all previous distant- supervision benchmark datasets, making credible automatic evaluation possible. Thirdly, through extensive experiments on multiple real-world datasets, we demonstrate the effectiveness of the proposed methods.

Recent work within the Argument Mining community has shown the applicability of Natural Language Processing systems for solving problems found within competitive debate. One of the most important tasks within competitive debate is for debaters to create high quality debate cases. We show that effective debate cases can be constructed using constrained shortest path traversals on Argumentative Semantic Knowledge Graphs. We study this potential in the context of a type of American Competitive Debate, called Policy Debate, which already has a large scale dataset targeting it called DebateSum. We significantly improve upon DebateSum by introducing 53180 new examples, as well as further useful metadata for every example, to the dataset. We leverage the txtai semantic search and knowledge graph toolchain to produce and contribute 9 semantic knowledge graphs built on this dataset. We create a unique method for evaluating which knowledge graphs are better in the context of producing policy debate cases. A demo which automatically generates debate cases, along with all other code and the Knowledge Graphs, are open-sourced and made available to the public here: https://github.com/Hellisotherpeople/DebateKG

In this paper, we propose a novel method for joint entity and relation extraction from unstructured text by framing it as a conditional sequence generation problem. In contrast to conventional generative information extraction models that are left-to-right token-level generators, our approach is span-based. It generates a linearized graph where nodes represent text spans and edges represent relation triplets. Our method employs a transformer encoder-decoder architecture with pointing mechanism on a dynamic vocabulary of spans and relation types. Our model can capture the structural characteristics and boundaries of entities and relations through span representations while simultaneously grounding the generated output in the original text thanks to the pointing mechanism. Evaluation on benchmark datasets validates the effectiveness of our approach, demonstrating competitive results. Code is available at https://github.com/urchade/ATG.

Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval and generative approaches for generating a set of ranked responses. Such dialogue systems need to rely on a fallback mechanism to respond to out-of-domain or novel user queries which are not answerable within the scope of the dialog system. While, dialog systems today rely on static and unnatural responses like "I don't know the answer to that question" or "I'm not sure about that", we design a neural approach which generates responses which are contextually aware with the user query as well as say no to the user. Such customized responses provide paraphrasing ability and contextualization as well as improve the interaction with the user and reduce dialogue monotonicity. Our simple approach makes use of rules over dependency parses and a text-to-text transformer fine-tuned on synthetic data of question-response pairs generating highly relevant, grammatical as well as diverse questions. We perform automatic and manual evaluations to demonstrate the efficacy of the system.

Acquiring training data to improve the robustness of dialog systems can be a painstakingly long process. In this work, we propose a method to reduce the cost and effort of creating new conversational agents by artificially generating more data from existing examples, using paraphrase generation. Our proposed approach can kick-start a dialog system with little human effort, and brings its performance to a level satisfactory enough for allowing actual interactions with real end-users. We experimented with two neural paraphrasing approaches, namely Neural Machine Translation and a Transformer-based seq2seq model. We present the results obtained with two datasets in English and in French:~a crowd-sourced public intent classification dataset and our own corporate dialog system dataset. We show that our proposed approach increased the generalization capabilities of the intent classification model on both datasets, reducing the effort required to initialize a new dialog system and helping to deploy this technology at scale within an organization.

Relation extraction has the potential for large-scale knowledge graph construction, but current methods do not consider the qualifier attributes for each relation triplet, such as time, quantity or location. The qualifiers form hyper-relational facts which better capture the rich and complex knowledge graph structure. For example, the relation triplet (Leonard Parker, Educated At, Harvard University) can be factually enriched by including the qualifier (End Time, 1967). Hence, we propose the task of hyper-relational extraction to extract more specific and complete facts from text. To support the task, we construct HyperRED, a large-scale and general-purpose dataset. Existing models cannot perform hyper-relational extraction as it requires a model to consider the interaction between three entities. Hence, we propose CubeRE, a cube-filling model inspired by table-filling approaches and explicitly considers the interaction between relation triplets and qualifiers. To improve model scalability and reduce negative class imbalance, we further propose a cube-pruning method. Our experiments show that CubeRE outperforms strong baselines and reveal possible directions for future research. Our code and data are available at github.com/declare-lab/HyperRED.

Pre-trained language models based on general text enable huge success in the NLP scenario. But the intrinsical difference of linguistic patterns between general text and task-oriented dialogues makes existing pre-trained language models less useful in practice. Current dialogue pre-training methods rely on a contrastive framework and face the challenges of both selecting true positives and hard negatives. In this paper, we propose a novel dialogue pre-training model, FutureTOD, which distills future knowledge to the representation of the previous dialogue context using a self-training framework. Our intuition is that a good dialogue representation both learns local context information and predicts future information. Extensive experiments on diverse downstream dialogue tasks demonstrate the effectiveness of our model, especially the generalization, robustness, and learning discriminative dialogue representations capabilities.

Relation triple extraction, which outputs a set of triples from long sentences, plays a vital role in knowledge acquisition. Large language models can accurately extract triples from simple sentences through few-shot learning or fine-tuning when given appropriate instructions. However, they often miss out when extracting from complex sentences. In this paper, we design an evaluation-filtering framework that integrates large language models with small models for relational triple extraction tasks. The framework includes an evaluation model that can extract related entity pairs with high precision. We propose a simple labeling principle and a deep neural network to build the model, embedding the outputs as prompts into the extraction process of the large model. We conduct extensive experiments to demonstrate that the proposed method can assist large language models in obtaining more accurate extraction results, especially from complex sentences containing multiple relational triples. Our evaluation model can also be embedded into traditional extraction models to enhance their extraction precision from complex sentences.

Despite recent progress in open-domain dialogue evaluation, how to develop automatic metrics remains an open problem. We explore the potential of dialogue evaluation featuring dialog act information, which was hardly explicitly modeled in previous methods. However, defined at the utterance level in general, dialog act is of coarse granularity, as an utterance can contain multiple segments possessing different functions. Hence, we propose segment act, an extension of dialog act from utterance level to segment level, and crowdsource a large-scale dataset for it. To utilize segment act flows, sequences of segment acts, for evaluation, we develop the first consensus-based dialogue evaluation framework, FlowEval. This framework provides a reference-free approach for dialog evaluation by finding pseudo-references. Extensive experiments against strong baselines on three benchmark datasets demonstrate the effectiveness and other desirable characteristics of our FlowEval, pointing out a potential path for better dialogue evaluation.

Human conversations are complicated and building a human-like dialogue agent is an extremely challenging task. With the rapid development of deep learning techniques, data-driven models become more and more prevalent which need a huge amount of real conversation data. In this paper, we construct a large-scale real scenario Chinese E-commerce conversation corpus, JDDC, with more than 1 million multi-turn dialogues, 20 million utterances, and 150 million words. The dataset reflects several characteristics of human-human conversations, e.g., goal-driven, and long-term dependency among the context. It also covers various dialogue types including task-oriented, chitchat and question-answering. Extra intent information and three well-annotated challenge sets are also provided. Then, we evaluate several retrieval-based and generative models to provide basic benchmark performance on the JDDC corpus. And we hope JDDC can serve as an effective testbed and benefit the development of fundamental research in dialogue task

In task-oriented conversational AI evaluation, unsupervised methods poorly correlate with human judgments, and supervised approaches lack generalization. Recent advances in large language models (LLMs) show robust zeroshot and few-shot capabilities across NLP tasks. This paper explores using LLMs for automated dialogue quality evaluation, experimenting with various configurations on public and proprietary datasets. Manipulating factors such as model size, in-context examples, and selection techniques, we examine "chain-of-thought" (CoT) reasoning and label extraction procedures. Our results show that (1) larger models yield more accurate dialogue labels; (2) algorithmic selection of in-context examples outperforms random selection; (3) CoT reasoning where an LLM is asked to provide justifications before outputting final labels improves performance; and (4) fine-tuned LLMs outperform out-of-the-box ones. Our results indicate that LLMs that are suitably fine-tuned and have sufficient reasoning capabilities can be leveraged for automated dialogue evaluation.

Knowledge-grounded dialog systems need to incorporate smooth transitions among knowledge selected for generating responses, to ensure that dialog flows naturally. For document-grounded dialog systems, the inter- and intra-document knowledge relations can be used to model such conversational flows. We develop a novel Multi-Document Co-Referential Graph (Coref-MDG) to effectively capture the inter-document relationships based on commonsense and similarity and the intra-document co-referential structures of knowledge segments within the grounding documents. We propose CorefDiffs, a Co-referential and Differential flow management method, to linearize the static Coref-MDG into conversational sequence logic. CorefDiffs performs knowledge selection by accounting for contextual graph structures and the knowledge difference sequences. CorefDiffs significantly outperforms the state-of-the-art by 9.5\%, 7.4\%, and 8.2\% on three public benchmarks. This demonstrates that the effective modeling of co-reference and knowledge difference for dialog flows are critical for transitions in document-grounded conversation

Scaling language models have revolutionized widespread NLP tasks, yet little comprehensively explored few-shot relation extraction with large language models. In this paper, we investigate principal methodologies, in-context learning and data generation, for few-shot relation extraction via GPT-3.5 through exhaustive experiments. To enhance few-shot performance, we further propose task-related instructions and schema-constrained data generation. We observe that in-context learning can achieve performance on par with previous prompt learning approaches, and data generation with the large language model can boost previous solutions to obtain new state-of-the-art few-shot results on four widely-studied relation extraction datasets. We hope our work can inspire future research for the capabilities of large language models in few-shot relation extraction. Code is available in https://github.com/zjunlp/DeepKE/tree/main/example/llm.

In this paper we present a technique of NLP to tackle the problem of inference relation (NLI) between pairs of sentences in a target language of choice without a language-specific training dataset. We exploit a generic translation dataset, manually translated, along with two instances of the same pre-trained model - the first to generate sentence embeddings for the source language, and the second fine-tuned over the target language to mimic the first. This technique is known as Knowledge Distillation. The model has been evaluated over machine translated Stanford NLI test dataset, machine translated Multi-Genre NLI test dataset, and manually translated RTE3-ITA test dataset. We also test the proposed architecture over different tasks to empirically demonstrate the generality of the NLI task. The model has been evaluated over the native Italian ABSITA dataset, on the tasks of Sentiment Analysis, Aspect-Based Sentiment Analysis, and Topic Recognition. We emphasise the generality and exploitability of the Knowledge Distillation technique that outperforms other methodologies based on machine translation, even though the former was not directly trained on the data it was tested over.

Pre-trained large language models, such as ChatGPT, archive outstanding performance in various reasoning tasks without supervised training and were found to have outperformed crowdsourcing workers. Nonetheless, ChatGPT's performance in the task of implicit discourse relation classification, prompted by a standard multiple-choice question, is still far from satisfactory and considerably inferior to state-of-the-art supervised approaches. This work investigates several proven prompting techniques to improve ChatGPT's recognition of discourse relations. In particular, we experimented with breaking down the classification task that involves numerous abstract labels into smaller subtasks. Nonetheless, experiment results show that the inference accuracy hardly changes even with sophisticated prompt engineering, suggesting that implicit discourse relation classification is not yet resolvable under zero-shot or few-shot settings.

Conventional dialogue summarization methods directly generate summaries and do not consider user's specific interests. This poses challenges in cases where the users are more focused on particular topics or aspects. With the advancement of instruction-finetuned language models, we introduce instruction-tuning to dialogues to expand the capability set of dialogue summarization models. To overcome the scarcity of instructive dialogue summarization data, we propose a three-step approach to synthesize high-quality query-based summarization triples. This process involves summary-anchored query generation, query filtering, and query-based summary generation. By training a unified model called InstructDS (Instructive Dialogue Summarization) on three summarization datasets with multi-purpose instructive triples, we expand the capability of dialogue summarization models. We evaluate our method on four datasets, including dialogue summarization and dialogue reading comprehension. Experimental results show that our approach outperforms the state-of-the-art models and even models with larger sizes. Additionally, our model exhibits higher generalizability and faithfulness, as confirmed by human subjective evaluations.

Existing knowledge-grounded dialogue systems typically use finetuned versions of a pretrained language model (LM) and large-scale knowledge bases. These models typically fail to generalize on topics outside of the knowledge base, and require maintaining separate potentially large checkpoints each time finetuning is needed. In this paper, we aim to address these limitations by leveraging the inherent knowledge stored in the pretrained LM as well as its powerful generation ability. We propose a multi-stage prompting approach to generate knowledgeable responses from a single pretrained LM. We first prompt the LM to generate knowledge based on the dialogue context. Then, we further prompt it to generate responses based on the dialogue context and the previously generated knowledge. Results show that our knowledge generator outperforms the state-of-the-art retrieval-based model by 5.8% when combining knowledge relevance and correctness. In addition, our multi-stage prompting outperforms the finetuning-based dialogue model in terms of response knowledgeability and engagement by up to 10% and 5%, respectively. Furthermore, we scale our model up to 530 billion parameters and show that larger LMs improve the generation correctness score by up to 10%, and response relevance, knowledgeability and engagement by up to 10%. Our code is available at: https://github.com/NVIDIA/Megatron-LM.

Few-shot dialogue state tracking (DST) with Large Language Models (LLM) relies on an effective and efficient conversation retriever to find similar in-context examples for prompt learning. Previous works use raw dialogue context as search keys and queries, and a retriever is fine-tuned with annotated dialogues to achieve superior performance. However, the approach is less suited for scaling to new domains or new annotation languages, where fine-tuning data is unavailable. To address this problem, we handle the task of conversation retrieval based on text summaries of the conversations. A LLM-based conversation summarizer is adopted for query and key generation, which enables effective maximum inner product search. To avoid the extra inference cost brought by LLM-based conversation summarization, we further distill a light-weight conversation encoder which produces query embeddings without decoding summaries for test conversations. We validate our retrieval approach on MultiWOZ datasets with GPT-Neo-2.7B and LLaMA-7B/30B. The experimental results show a significant improvement over relevant baselines in real few-shot DST settings.

Conversational modeling is an important task in natural language understanding and machine intelligence. Although previous approaches exist, they are often restricted to specific domains (e.g., booking an airline ticket) and require hand-crafted rules. In this paper, we present a simple approach for this task which uses the recently proposed sequence to sequence framework. Our model converses by predicting the next sentence given the previous sentence or sentences in a conversation. The strength of our model is that it can be trained end-to-end and thus requires much fewer hand-crafted rules. We find that this straightforward model can generate simple conversations given a large conversational training dataset. Our preliminary results suggest that, despite optimizing the wrong objective function, the model is able to converse well. It is able extract knowledge from both a domain specific dataset, and from a large, noisy, and general domain dataset of movie subtitles. On a domain-specific IT helpdesk dataset, the model can find a solution to a technical problem via conversations. On a noisy open-domain movie transcript dataset, the model can perform simple forms of common sense reasoning. As expected, we also find that the lack of consistency is a common failure mode of our model.

Understanding the relations between entities denoted by NPs in a text is a critical part of human-like natural language understanding. However, only a fraction of such relations is covered by standard NLP tasks and benchmarks nowadays. In this work, we propose a novel task termed text-based NP enrichment (TNE), in which we aim to enrich each NP in a text with all the preposition-mediated relations -- either explicit or implicit -- that hold between it and other NPs in the text. The relations are represented as triplets, each denoted by two NPs related via a preposition. Humans recover such relations seamlessly, while current state-of-the-art models struggle with them due to the implicit nature of the problem. We build the first large-scale dataset for the problem, provide the formal framing and scope of annotation, analyze the data, and report the results of fine-tuned language models on the task, demonstrating the challenge it poses to current technology. A webpage with a data-exploration UI, a demo, and links to the code, models, and leaderboard, to foster further research into this challenging problem can be found at: yanaiela.github.io/TNE/.

A number of datasets for Relation Extraction (RE) have been created to aide downstream tasks such as information retrieval, semantic search, question answering and textual entailment. However, these datasets fail to capture financial-domain specific challenges since most of these datasets are compiled using general knowledge sources such as Wikipedia, web-based text and news articles, hindering real-life progress and adoption within the financial world. To address this limitation, we propose REFinD, the first large-scale annotated dataset of relations, with sim29K instances and 22 relations amongst 8 types of entity pairs, generated entirely over financial documents. We also provide an empirical evaluation with various state-of-the-art models as benchmarks for the RE task and highlight the challenges posed by our dataset. We observed that various state-of-the-art deep learning models struggle with numeric inference, relational and directional ambiguity.

While coreference resolution typically involves various linguistic challenges, recent models are based on a single pairwise scorer for all types of pairs. We present LingMess, a new coreference model that defines different categories of coreference cases and optimize multiple pairwise scorers, where each scorer learns a specific set of linguistic challenges. Our model substantially improves pairwise scores for most categories and outperforms cluster-level performance on Ontonotes and 5 additional datasets. Our model is available in https://github.com/shon-otmazgin/lingmess-coref

Existing persona-grounded dialog models often fail to capture simple implications of given persona descriptions, something which humans are able to do seamlessly. For example, state-of-the-art models cannot infer that interest in hiking might imply love for nature or longing for a break. In this paper, we propose to expand available persona sentences using existing commonsense knowledge bases and paraphrasing resources to imbue dialog models with access to an expanded and richer set of persona descriptions. Additionally, we introduce fine-grained grounding on personas by encouraging the model to make a discrete choice among persona sentences while synthesizing a dialog response. Since such a choice is not observed in the data, we model it using a discrete latent random variable and use variational learning to sample from hundreds of persona expansions. Our model outperforms competitive baselines on the PersonaChat dataset in terms of dialog quality and diversity while achieving persona-consistent and controllable dialog generation.

The growth of conversational AI services has increased demand for effective information retrieval from dialogue data. However, existing methods often face challenges in capturing semantic intent or require extensive labeling and fine-tuning. This paper introduces HEISIR (Hierarchical Expansion of Inverted Semantic Indexing for Retrieval), a novel framework that enhances semantic understanding in conversational data retrieval through optimized data ingestion, eliminating the need for resource-intensive labeling or model adaptation. HEISIR implements a two-step process: (1) Hierarchical Triplets Formulation and (2) Adjunct Augmentation, creating semantic indices consisting of Subject-Verb-Object-Adjunct (SVOA) quadruplets. This structured representation effectively captures the underlying semantic information from dialogue content. HEISIR achieves high retrieval performance while maintaining low latency during the actual retrieval process. Our experimental results demonstrate that HEISIR outperforms fine-tuned models across various embedding types and language models. Beyond improving retrieval capabilities, HEISIR also offers opportunities for intent and topic analysis in conversational data, providing a versatile solution for dialogue systems.

In this paper, we present NEREL, a Russian dataset for named entity recognition and relation extraction. NEREL is significantly larger than existing Russian datasets: to date it contains 56K annotated named entities and 39K annotated relations. Its important difference from previous datasets is annotation of nested named entities, as well as relations within nested entities and at the discourse level. NEREL can facilitate development of novel models that can extract relations between nested named entities, as well as relations on both sentence and document levels. NEREL also contains the annotation of events involving named entities and their roles in the events. The NEREL collection is available via https://github.com/nerel-ds/NEREL.

The research of knowledge-driven conversational systems is largely limited due to the lack of dialog data which consist of multi-turn conversations on multiple topics and with knowledge annotations. In this paper, we propose a Chinese multi-domain knowledge-driven conversation dataset, KdConv, which grounds the topics in multi-turn conversations to knowledge graphs. Our corpus contains 4.5K conversations from three domains (film, music, and travel), and 86K utterances with an average turn number of 19.0. These conversations contain in-depth discussions on related topics and natural transition between multiple topics. To facilitate the following research on this corpus, we provide several benchmark models. Comparative results show that the models can be enhanced by introducing background knowledge, yet there is still a large space for leveraging knowledge to model multi-turn conversations for further research. Results also show that there are obvious performance differences between different domains, indicating that it is worth to further explore transfer learning and domain adaptation. The corpus and benchmark models are publicly available.

Automatically and accurately identifying user intents and filling the associated slots from their spoken language are critical to the success of dialogue systems. Traditional methods require manually defining the DOMAIN-INTENT-SLOT schema and asking many domain experts to annotate the corresponding utterances, upon which neural models are trained. This procedure brings the challenges of information sharing hindering, out-of-schema, or data sparsity in open-domain dialogue systems. To tackle these challenges, we explore a new task of {\em automatic intent-slot induction} and propose a novel domain-independent tool. That is, we design a coarse-to-fine three-step procedure including Role-labeling, Concept-mining, And Pattern-mining (RCAP): (1) role-labeling: extracting keyphrases from users' utterances and classifying them into a quadruple of coarsely-defined intent-roles via sequence labeling; (2) concept-mining: clustering the extracted intent-role mentions and naming them into abstract fine-grained concepts; (3) pattern-mining: applying the Apriori algorithm to mine intent-role patterns and automatically inferring the intent-slot using these coarse-grained intent-role labels and fine-grained concepts. Empirical evaluations on both real-world in-domain and out-of-domain datasets show that: (1) our RCAP can generate satisfactory SLU schema and outperforms the state-of-the-art supervised learning method; (2) our RCAP can be directly applied to out-of-domain datasets and gain at least 76\% improvement of F1-score on intent detection and 41\% improvement of F1-score on slot filling; (3) our RCAP exhibits its power in generic intent-slot extractions with less manual effort, which opens pathways for schema induction on new domains and unseen intent-slot discovery for generalizable dialogue systems.

Prior work in Argument Mining frequently alludes to its potential applications in automatic debating systems. Despite this focus, almost no datasets or models exist which apply natural language processing techniques to problems found within competitive formal debate. To remedy this, we present the DebateSum dataset. DebateSum consists of 187,386 unique pieces of evidence with corresponding argument and extractive summaries. DebateSum was made using data compiled by competitors within the National Speech and Debate Association over a 7-year period. We train several transformer summarization models to benchmark summarization performance on DebateSum. We also introduce a set of fasttext word-vectors trained on DebateSum called debate2vec. Finally, we present a search engine for this dataset which is utilized extensively by members of the National Speech and Debate Association today. The DebateSum search engine is available to the public here: http://www.debate.cards

Inter-personal relationship is the basis of human society. In order to automatically identify the relations between persons from texts, we need annotated data for training systems. However, there is a lack of a massive amount of such data so far. To address this situation, we introduce IPRE, a new dataset for inter-personal relationship extraction which aims to facilitate information extraction and knowledge graph construction research. In total, IPRE has over 41,000 labeled sentences for 34 types of relations, including about 9,000 sentences annotated by workers. Our data is the first dataset for inter-personal relationship extraction. Additionally, we define three evaluation tasks based on IPRE and provide the baseline systems for further comparison in future work.

Despite showing increasingly human-like conversational abilities, state-of-the-art dialogue models often suffer from factual incorrectness and hallucination of knowledge (Roller et al., 2020). In this work we explore the use of neural-retrieval-in-the-loop architectures - recently shown to be effective in open-domain QA (Lewis et al., 2020b; Izacard and Grave, 2020) - for knowledge-grounded dialogue, a task that is arguably more challenging as it requires querying based on complex multi-turn dialogue context and generating conversationally coherent responses. We study various types of architectures with multiple components - retrievers, rankers, and encoder-decoders - with the goal of maximizing knowledgeability while retaining conversational ability. We demonstrate that our best models obtain state-of-the-art performance on two knowledge-grounded conversational tasks. The models exhibit open-domain conversational capabilities, generalize effectively to scenarios not within the training data, and, as verified by human evaluations, substantially reduce the well-known problem of knowledge hallucination in state-of-the-art chatbots.

Open Information Extraction (OIE) task aims at extracting structured facts from unstructured text, typically in the form of (subject, relation, object) triples. Despite the potential of large language models (LLMs) like ChatGPT as a general task solver, they lag behind state-of-the-art (supervised) methods in OIE tasks due to two key issues. First, LLMs struggle to distinguish irrelevant context from relevant relations and generate structured output due to the restrictions on fine-tuning the model. Second, LLMs generates responses autoregressively based on probability, which makes the predicted relations lack confidence. In this paper, we assess the capabilities of LLMs in improving the OIE task. Particularly, we propose various in-context learning strategies to enhance LLM's instruction-following ability and a demonstration uncertainty quantification module to enhance the confidence of the generated relations. Our experiments on three OIE benchmark datasets show that our approach holds its own against established supervised methods, both quantitatively and qualitatively.

Intelligently extracting and linking complex scientific information from unstructured text is a challenging endeavor particularly for those inexperienced with natural language processing. Here, we present a simple sequence-to-sequence approach to joint named entity recognition and relation extraction for complex hierarchical information in scientific text. The approach leverages a pre-trained large language model (LLM), GPT-3, that is fine-tuned on approximately 500 pairs of prompts (inputs) and completions (outputs). Information is extracted either from single sentences or across sentences in abstracts/passages, and the output can be returned as simple English sentences or a more structured format, such as a list of JSON objects. We demonstrate that LLMs trained in this way are capable of accurately extracting useful records of complex scientific knowledge for three representative tasks in materials chemistry: linking dopants with their host materials, cataloging metal-organic frameworks, and general chemistry/phase/morphology/application information extraction. This approach represents a simple, accessible, and highly-flexible route to obtaining large databases of structured knowledge extracted from unstructured text. An online demo is available at http://www.matscholar.com/info-extraction.

Recently, prompt-tuning has achieved promising results for specific few-shot classification tasks. The core idea of prompt-tuning is to insert text pieces (i.e., templates) into the input and transform a classification task into a masked language modeling problem. However, for relation extraction, determining an appropriate prompt template requires domain expertise, and it is cumbersome and time-consuming to obtain a suitable label word. Furthermore, there exists abundant semantic and prior knowledge among the relation labels that cannot be ignored. To this end, we focus on incorporating knowledge among relation labels into prompt-tuning for relation extraction and propose a Knowledge-aware Prompt-tuning approach with synergistic optimization (KnowPrompt). Specifically, we inject latent knowledge contained in relation labels into prompt construction with learnable virtual type words and answer words. Then, we synergistically optimize their representation with structured constraints. Extensive experimental results on five datasets with standard and low-resource settings demonstrate the effectiveness of our approach. Our code and datasets are available in https://github.com/zjunlp/KnowPrompt for reproducibility.

Language representation models such as BERT could effectively capture contextual semantic information from plain text, and have been proved to achieve promising results in lots of downstream NLP tasks with appropriate fine-tuning. However, most existing language representation models cannot explicitly handle coreference, which is essential to the coherent understanding of the whole discourse. To address this issue, we present CorefBERT, a novel language representation model that can capture the coreferential relations in context. The experimental results show that, compared with existing baseline models, CorefBERT can achieve significant improvements consistently on various downstream NLP tasks that require coreferential reasoning, while maintaining comparable performance to previous models on other common NLP tasks. The source code and experiment details of this paper can be obtained from https://github.com/thunlp/CorefBERT.

Recent advances in neural approaches greatly improve task-oriented dialogue (TOD) systems which assist users to accomplish their goals. However, such systems rely on costly manually labeled dialogs which are not available in practical scenarios. In this paper, we present our models for Track 2 of the SereTOD 2022 challenge, which is the first challenge of building semi-supervised and reinforced TOD systems on a large-scale real-world Chinese TOD dataset MobileCS. We build a knowledge-grounded dialog model to formulate dialog history and local KB as input and predict the system response. And we perform semi-supervised pre-training both on the labeled and unlabeled data. Our system achieves the first place both in the automatic evaluation and human interaction, especially with higher BLEU (+7.64) and Success (+13.6\%) than the second place.

Large Language Models (LLMs) have achieved remarkable success in many formal language oriented tasks, such as structural data-to-text and semantic parsing. However current benchmarks mostly follow the data distribution of the pre-training data of LLMs. Therefore, a natural question rises that do LLMs really understand the structured semantics of formal languages. In this paper, we investigate this problem on a special case, converse binary relation. We introduce a new benchmark ConvRe focusing on converse relations, which contains 17 relations and 1240 triples extracted from popular knowledge graph completion datasets. Our ConvRE features two tasks, Re2Text and Text2Re, which are formulated as multi-choice question answering to evaluate LLMs' ability to determine the matching between relations and associated text. For the evaluation protocol, apart from different prompting methods, we further introduce variants to the test text and few-shot example text. We conduct experiments on three popular LLM families and have observed various scaling trends. The results suggest that LLMs often resort to shortcut learning and still face challenges on our proposed benchmark.

Despite advancements in on-topic dialogue systems, effectively managing topic shifts within dialogues remains a persistent challenge, largely attributed to the limited availability of training datasets. To address this issue, we propose Multi-Passage to Dialogue (MP2D), a data generation framework that automatically creates conversational question-answering datasets with natural topic transitions. By leveraging the relationships between entities in a knowledge graph, MP2D maps the flow of topics within a dialogue, effectively mirroring the dynamics of human conversation. It retrieves relevant passages corresponding to the topics and transforms them into dialogues through the passage-to-dialogue method. Through quantitative and qualitative experiments, we demonstrate MP2D's efficacy in generating dialogue with natural topic shifts. Furthermore, this study introduces a novel benchmark for topic shift dialogues, TS-WikiDialog. Utilizing the dataset, we demonstrate that even Large Language Models (LLMs) struggle to handle topic shifts in dialogue effectively, and we showcase the performance improvements of models trained on datasets generated by MP2D across diverse topic shift dialogue tasks.

Developing an efficient retriever to retrieve knowledge from a large-scale knowledge base (KB) is critical for task-oriented dialogue systems to effectively handle localized and specialized tasks. However, widely used generative models such as T5 and ChatGPT often struggle to differentiate subtle differences among the retrieved KB records when generating responses, resulting in suboptimal quality of generated responses. In this paper, we propose the application of maximal marginal likelihood to train a perceptive retriever by utilizing signals from response generation for supervision. In addition, our approach goes beyond considering solely retrieved entities and incorporates various meta knowledge to guide the generator, thus improving the utilization of knowledge. We evaluate our approach on three task-oriented dialogue datasets using T5 and ChatGPT as the backbone models. The results demonstrate that when combined with meta knowledge, the response generator can effectively leverage high-quality knowledge records from the retriever and enhance the quality of generated responses. The codes and models of this paper are available at https://github.com/shenwzh3/MK-TOD.

Despite efforts to distinguish three different evaluation setups (Bekoulis et al., 2018), numerous end-to-end Relation Extraction (RE) articles present unreliable performance comparison to previous work. In this paper, we first identify several patterns of invalid comparisons in published papers and describe them to avoid their propagation. We then propose a small empirical study to quantify the impact of the most common mistake and evaluate it leads to overestimating the final RE performance by around 5% on ACE05. We also seize this opportunity to study the unexplored ablations of two recent developments: the use of language model pretraining (specifically BERT) and span-level NER. This meta-analysis emphasizes the need for rigor in the report of both the evaluation setting and the datasets statistics and we call for unifying the evaluation setting in end-to-end RE.

Entity Linking (EL) and Relation Extraction (RE) are fundamental tasks in Natural Language Processing, serving as critical components in a wide range of applications. In this paper, we propose ReLiK, a Retriever-Reader architecture for both EL and RE, where, given an input text, the Retriever module undertakes the identification of candidate entities or relations that could potentially appear within the text. Subsequently, the Reader module is tasked to discern the pertinent retrieved entities or relations and establish their alignment with the corresponding textual spans. Notably, we put forward an innovative input representation that incorporates the candidate entities or relations alongside the text, making it possible to link entities or extract relations in a single forward pass and to fully leverage pre-trained language models contextualization capabilities, in contrast with previous Retriever-Reader-based methods, which require a forward pass for each candidate. Our formulation of EL and RE achieves state-of-the-art performance in both in-domain and out-of-domain benchmarks while using academic budget training and with up to 40x inference speed compared to competitors. Finally, we show how our architecture can be used seamlessly for Information Extraction (cIE), i.e. EL + RE, and setting a new state of the art by employing a shared Reader that simultaneously extracts entities and relations.

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them do not generalize to unseen datasets and/or need a human-generated reference response during inference, making it infeasible for online evaluation. Here, we propose an unreferenced automated evaluation metric that uses large pre-trained language models to extract latent representations of utterances, and leverages the temporal transitions that exist between them. We show that our model achieves higher correlation with human annotations in an online setting, while not requiring true responses for comparison during inference.

Understanding rich narratives, such as dialogues and stories, often requires natural language processing systems to access relevant knowledge from commonsense knowledge graphs. However, these systems typically retrieve facts from KGs using simple heuristics that disregard the complex challenges of identifying situationally-relevant commonsense knowledge (e.g., contextualization, implicitness, ambiguity). In this work, we propose the new task of commonsense fact linking, where models are given contexts and trained to identify situationally-relevant commonsense knowledge from KGs. Our novel benchmark, ComFact, contains ~293k in-context relevance annotations for commonsense triplets across four stylistically diverse dialogue and storytelling datasets. Experimental results confirm that heuristic fact linking approaches are imprecise knowledge extractors. Learned fact linking models demonstrate across-the-board performance improvements (~34.6% F1) over these heuristics. Furthermore, improved knowledge retrieval yielded average downstream improvements of 9.8% for a dialogue response generation task. However, fact linking models still significantly underperform humans, suggesting our benchmark is a promising testbed for research in commonsense augmentation of NLP systems.

Relation Extraction is a way of obtaining the semantic relationship between entities in text. The state-of-the-art methods use linguistic tools to build a graph for the text in which the entities appear and then a Graph Convolutional Network (GCN) is employed to encode the pre-built graphs. Although their performance is promising, the reliance on linguistic tools results in a non end-to-end process. In this work, we propose a novel model, the Self-determined Graph Convolutional Network (SGCN), which determines a weighted graph using a self-attention mechanism, rather using any linguistic tool. Then, the self-determined graph is encoded using a GCN. We test our model on the TACRED dataset and achieve the state-of-the-art result. Our experiments show that SGCN outperforms the traditional GCN, which uses dependency parsing tools to build the graph.

We propose MultiDoc2Dial, a new task and dataset on modeling goal-oriented dialogues grounded in multiple documents. Most previous works treat document-grounded dialogue modeling as a machine reading comprehension task based on a single given document or passage. In this work, we aim to address more realistic scenarios where a goal-oriented information-seeking conversation involves multiple topics, and hence is grounded on different documents. To facilitate such a task, we introduce a new dataset that contains dialogues grounded in multiple documents from four different domains. We also explore modeling the dialogue-based and document-based context in the dataset. We present strong baseline approaches and various experimental results, aiming to support further research efforts on such a task.

Few-Shot Relation Extraction (FSRE) remains a challenging task due to the scarcity of annotated data and the limited generalization capabilities of existing models. Although large language models (LLMs) have demonstrated potential in FSRE through in-context learning (ICL), their general-purpose training objectives often result in suboptimal performance for task-specific relation extraction. To overcome these challenges, we propose TKRE (Two-Stage Knowledge-Guided Pre-training for Relation Extraction), a novel framework that synergistically integrates LLMs with traditional relation extraction models, bridging generative and discriminative learning paradigms. TKRE introduces two key innovations: (1) leveraging LLMs to generate explanation-driven knowledge and schema-constrained synthetic data, addressing the issue of data scarcity; and (2) a two-stage pre-training strategy combining Masked Span Language Modeling (MSLM) and Span-Level Contrastive Learning (SCL) to enhance relational reasoning and generalization. Together, these components enable TKRE to effectively tackle FSRE tasks. Comprehensive experiments on benchmark datasets demonstrate the efficacy of TKRE, achieving new state-of-the-art performance in FSRE and underscoring its potential for broader application in low-resource scenarios. \footnote{The code and data are released on https://github.com/UESTC-GQJ/TKRE.

The goal of this work is to build conversational Question Answering (QA) interfaces for the large body of domain-specific information available in FAQ sites. We present DoQA, a dataset with 2,437 dialogues and 10,917 QA pairs. The dialogues are collected from three Stack Exchange sites using the Wizard of Oz method with crowdsourcing. Compared to previous work, DoQA comprises well-defined information needs, leading to more coherent and natural conversations with less factoid questions and is multi-domain. In addition, we introduce a more realistic information retrieval(IR) scenario where the system needs to find the answer in any of the FAQ documents. The results of an existing, strong, system show that, thanks to transfer learning from a Wikipedia QA dataset and fine tuning on a single FAQ domain, it is possible to build high quality conversational QA systems for FAQs without in-domain training data. The good results carry over into the more challenging IR scenario. In both cases, there is still ample room for improvement, as indicated by the higher human upperbound.

Information Extraction (IE) is an essential task in Natural Language Processing. Traditional methods have relied on coarse-grained extraction with simple instructions. However, with the emergence of Large Language Models (LLMs), there is a need to adapt IE techniques to leverage the capabilities of these models. This paper introduces a fine-grained IE benchmark dataset tailored for LLMs, employing augmented instructions for each information type, which includes task descriptions, extraction rules, output formats, and examples. Through extensive evaluations, we observe that encoder-decoder models, particularly T5 and FLAN-T5, perform well in generalizing to unseen information types, while ChatGPT exhibits greater adaptability to new task forms. Our results also indicate that performance is not solely dictated by model scale, and highlight the significance of architecture, data diversity, and learning techniques. This work paves the way for a more refined and versatile utilization of LLMs in Information Extraction.

Coreference resolution aims to identify words and phrases which refer to same entity in a text, a core task in natural language processing. In this paper, we extend this task to resolving coreferences in long-form narrations of visual scenes. First we introduce a new dataset with annotated coreference chains and their bounding boxes, as most existing image-text datasets only contain short sentences without coreferring expressions or labeled chains. We propose a new technique that learns to identify coreference chains using weak supervision, only from image-text pairs and a regularization using prior linguistic knowledge. Our model yields large performance gains over several strong baselines in resolving coreferences. We also show that coreference resolution helps improving grounding narratives in images.

Due to the absence of explicit connectives, implicit discourse relation recognition (IDRR) remains a challenging task in discourse analysis. The critical step for IDRR is to learn high-quality discourse relation representations between two arguments. Recent methods tend to integrate the whole hierarchical information of senses into discourse relation representations for multi-level sense recognition. Nevertheless, they insufficiently incorporate the static hierarchical structure containing all senses (defined as global hierarchy), and ignore the hierarchical sense label sequence corresponding to each instance (defined as local hierarchy). For the purpose of sufficiently exploiting global and local hierarchies of senses to learn better discourse relation representations, we propose a novel GlObal and Local Hierarchy-aware Contrastive Framework (GOLF), to model two kinds of hierarchies with the aid of multi-task learning and contrastive learning. Experimental results on PDTB 2.0 and PDTB 3.0 datasets demonstrate that our method remarkably outperforms current state-of-the-art models at all hierarchical levels. Our code is publicly available at https://github.com/YJiangcm/GOLF_for_IDRR

Task-oriented dialogues must maintain consistency both within the dialogue itself, ensuring logical coherence across turns, and with the conversational domain, accurately reflecting external knowledge. We propose to conceptualize dialogue consistency as a Constraint Satisfaction Problem (CSP), wherein variables represent segments of the dialogue referencing the conversational domain, and constraints among variables reflect dialogue properties, including linguistic, conversational, and domain-based aspects. To demonstrate the feasibility of the approach, we utilize a CSP solver to detect inconsistencies in dialogues re-lexicalized by an LLM. Our findings indicate that: (i) CSP is effective to detect dialogue inconsistencies; and (ii) consistent dialogue re-lexicalization is challenging for state-of-the-art LLMs, achieving only a 0.15 accuracy rate when compared to a CSP solver. Furthermore, through an ablation study, we reveal that constraints derived from domain knowledge pose the greatest difficulty in being respected. We argue that CSP captures core properties of dialogue consistency that have been poorly considered by approaches based on component pipelines.

Document-level Event Argument Extraction (DEAE) aims to identify arguments and their specific roles from an unstructured document. The advanced approaches on DEAE utilize prompt-based methods to guide pre-trained language models (PLMs) in extracting arguments from input documents. They mainly concentrate on establishing relations between triggers and entity mentions within documents, leaving two unresolved problems: a) independent modeling of entity mentions; b) document-prompt isolation. To this end, we propose a semantic mention Graph Augmented Model (GAM) to address these two problems in this paper. Firstly, GAM constructs a semantic mention graph that captures relations within and between documents and prompts, encompassing co-existence, co-reference and co-type relations. Furthermore, we introduce an ensembled graph transformer module to address mentions and their three semantic relations effectively. Later, the graph-augmented encoder-decoder module incorporates the relation-specific graph into the input embedding of PLMs and optimizes the encoder section with topology information, enhancing the relations comprehensively. Extensive experiments on the RAMS and WikiEvents datasets demonstrate the effectiveness of our approach, surpassing baseline methods and achieving a new state-of-the-art performance.

Dialogue is an essential part of human communication and cooperation. Existing research mainly focuses on short dialogue scenarios in a one-on-one fashion. However, multi-person interactions in the real world, such as meetings or interviews, are frequently over a few thousand words. There is still a lack of corresponding research and powerful tools to understand and process such long dialogues. Therefore, in this work, we present a pre-training framework for long dialogue understanding and summarization. Considering the nature of long conversations, we propose a window-based denoising approach for generative pre-training. For a dialogue, it corrupts a window of text with dialogue-inspired noise, and guides the model to reconstruct this window based on the content of the remaining conversation. Furthermore, to process longer input, we augment the model with sparse attention which is combined with conventional attention in a hybrid manner. We conduct extensive experiments on five datasets of long dialogues, covering tasks of dialogue summarization, abstractive question answering and topic segmentation. Experimentally, we show that our pre-trained model DialogLM significantly surpasses the state-of-the-art models across datasets and tasks. Source code and all the pre-trained models are available on our GitHub repository (https://github.com/microsoft/DialogLM).

The long-standing one-to-many issue of the open-domain dialogues poses significant challenges for automatic evaluation methods, i.e., there may be multiple suitable responses which differ in semantics for a given conversational context. To tackle this challenge, we propose a novel learning-based automatic evaluation metric (CMN), which can robustly evaluate open-domain dialogues by augmenting Conditional Variational Autoencoders (CVAEs) with a Next Sentence Prediction (NSP) objective and employing Mutual Information (MI) to model the semantic similarity of text in the latent space. Experimental results on two open-domain dialogue datasets demonstrate the superiority of our method compared with a wide range of baselines, especially in handling responses which are distant to the golden reference responses in semantics.

Users interacting with voice assistants today need to phrase their requests in a very specific manner to elicit an appropriate response. This limits the user experience, and is partly due to the lack of reasoning capabilities of dialogue platforms and the hand-crafted rules that require extensive labor. One possible way to improve user experience and relieve the manual efforts of designers is to build an end-to-end dialogue system that can do reasoning itself while perceiving user's utterances. In this work, we propose a novel method to incorporate the knowledge reasoning capability into dialogue systems in a more scalable and generalizable manner. Our proposed method allows a single transformer model to directly walk on a large-scale knowledge graph to generate responses. To the best of our knowledge, this is the first work to have transformer models generate responses by reasoning over differentiable knowledge graphs. We investigate the reasoning abilities of the proposed method on both task-oriented and domain-specific chit-chat dialogues. Empirical results show that this method can effectively and efficiently incorporate a knowledge graph into a dialogue system with fully-interpretable reasoning paths.

Smooth and effective communication requires the ability to perform latent or explicit commonsense inference. Prior commonsense reasoning benchmarks (such as SocialIQA and CommonsenseQA) mainly focus on the discriminative task of choosing the right answer from a set of candidates, and do not involve interactive language generation as in dialogue. Moreover, existing dialogue datasets do not explicitly focus on exhibiting commonsense as a facet. In this paper, we present an empirical study of commonsense in dialogue response generation. We first auto-extract commonsensical dialogues from existing dialogue datasets by leveraging ConceptNet, a commonsense knowledge graph. Furthermore, building on social contexts/situations in SocialIQA, we collect a new dialogue dataset with 25K dialogues aimed at exhibiting social commonsense in an interactive setting. We evaluate response generation models trained using these datasets and find that models trained on both extracted and our collected data produce responses that consistently exhibit more commonsense than baselines. Finally we propose an approach for automatic evaluation of commonsense that relies on features derived from ConceptNet and pre-trained language and dialog models, and show reasonable correlation with human evaluation of responses' commonsense quality. We are releasing a subset of our collected data, Commonsense-Dialogues, containing about 11K dialogs.

Multi-turn conversation understanding is a major challenge for building intelligent dialogue systems. This work focuses on retrieval-based response matching for multi-turn conversation whose related work simply concatenates the conversation utterances, ignoring the interactions among previous utterances for context modeling. In this paper, we formulate previous utterances into context using a proposed deep utterance aggregation model to form a fine-grained context representation. In detail, a self-matching attention is first introduced to route the vital information in each utterance. Then the model matches a response with each refined utterance and the final matching score is obtained after attentive turns aggregation. Experimental results show our model outperforms the state-of-the-art methods on three multi-turn conversation benchmarks, including a newly introduced e-commerce dialogue corpus.

Humans gather information by engaging in conversations involving a series of interconnected questions and answers. For machines to assist in information gathering, it is therefore essential to enable them to answer conversational questions. We introduce CoQA, a novel dataset for building Conversational Question Answering systems. Our dataset contains 127k questions with answers, obtained from 8k conversations about text passages from seven diverse domains. The questions are conversational, and the answers are free-form text with their corresponding evidence highlighted in the passage. We analyze CoQA in depth and show that conversational questions have challenging phenomena not present in existing reading comprehension datasets, e.g., coreference and pragmatic reasoning. We evaluate strong conversational and reading comprehension models on CoQA. The best system obtains an F1 score of 65.4%, which is 23.4 points behind human performance (88.8%), indicating there is ample room for improvement. We launch CoQA as a challenge to the community at http://stanfordnlp.github.io/coqa/

Though discourse parsing can help multiple NLP fields, there has been no wide language model search done on implicit discourse relation classification. This hinders researchers from fully utilizing public-available models in discourse analysis. This work is a straightforward, fine-tuned discourse performance comparison of seven pre-trained language models. We use PDTB-3, a popular discourse relation annotated dataset. Through our model search, we raise SOTA to 0.671 ACC and obtain novel observations. Some are contrary to what has been reported before (Shi and Demberg, 2019b), that sentence-level pre-training objectives (NSP, SBO, SOP) generally fail to produce the best performing model for implicit discourse relation classification. Counterintuitively, similar-sized PLMs with MLM and full attention led to better performance.

The remarkable success of pretrained language models has motivated the study of what kinds of knowledge these models learn during pretraining. Reformulating tasks as fill-in-the-blanks problems (e.g., cloze tests) is a natural approach for gauging such knowledge, however, its usage is limited by the manual effort and guesswork required to write suitable prompts. To address this, we develop AutoPrompt, an automated method to create prompts for a diverse set of tasks, based on a gradient-guided search. Using AutoPrompt, we show that masked language models (MLMs) have an inherent capability to perform sentiment analysis and natural language inference without additional parameters or finetuning, sometimes achieving performance on par with recent state-of-the-art supervised models. We also show that our prompts elicit more accurate factual knowledge from MLMs than the manually created prompts on the LAMA benchmark, and that MLMs can be used as relation extractors more effectively than supervised relation extraction models. These results demonstrate that automatically generated prompts are a viable parameter-free alternative to existing probing methods, and as pretrained LMs become more sophisticated and capable, potentially a replacement for finetuning.

In this study, we tackle the challenge of inadequate and costly training data that has hindered the development of conversational question answering (ConvQA) systems. Enterprises have a large corpus of diverse internal documents. Instead of relying on a searching engine, a more compelling approach for people to comprehend these documents is to create a dialogue system. In this paper, we propose a robust dialog synthesising method. We learn the segmentation of data for the dialog task instead of using segmenting at sentence boundaries. The synthetic dataset generated by our proposed method achieves superior quality when compared to WikiDialog, as assessed through machine and human evaluations. By employing our inpainted data for ConvQA retrieval system pre-training, we observed a notable improvement in performance across OR-QuAC benchmarks.

In recent times, the grandeur of Large Language Models (LLMs) has not only shone in the realm of natural language processing but has also cast its brilliance across a vast array of applications. This remarkable display of LLM capabilities has ignited a surge in research contributions within this domain, spanning a diverse spectrum of topics. These contributions encompass advancements in neural network architecture, context length enhancements, model alignment, training datasets, benchmarking, efficiency improvements, and more. Recent years have witnessed a dynamic synergy between academia and industry, propelling the field of LLM research to new heights. A notable milestone in this journey is the introduction of ChatGPT, a powerful AI chatbot grounded in LLMs, which has garnered widespread societal attention. The evolving technology of LLMs has begun to reshape the landscape of the entire AI community, promising a revolutionary shift in the way we create and employ AI algorithms. Given this swift-paced technical evolution, our survey embarks on a journey to encapsulate the recent strides made in the world of LLMs. Through an exploration of the background, key discoveries, and prevailing methodologies, we offer an up-to-the-minute review of the literature. By examining multiple LLM models, our paper not only presents a comprehensive overview but also charts a course that identifies existing challenges and points toward potential future research trajectories. This survey furnishes a well-rounded perspective on the current state of generative AI, shedding light on opportunities for further exploration, enhancement, and innovation.

Large Language Models (LLMs) have demonstrated impressive fluency and task competence in conversational settings. However, their effectiveness in multi-session and long-term interactions is hindered by limited memory persistence. Typical retrieval-augmented generation (RAG) systems store dialogue history as dense vectors, which capture semantic similarity but neglect finer linguistic structures such as syntactic dependencies, discourse relations, and coreference links. We propose Semantic Anchoring, a hybrid agentic memory architecture that enriches vector-based storage with explicit linguistic cues to improve recall of nuanced, context-rich exchanges. Our approach combines dependency parsing, discourse relation tagging, and coreference resolution to create structured memory entries. Experiments on adapted long-term dialogue datasets show that semantic anchoring improves factual recall and discourse coherence by up to 18% over strong RAG baselines. We further conduct ablation studies, human evaluations, and error analysis to assess robustness and interpretability.

We present a reality check on large language models and inspect the promise of retrieval augmented language models in comparison. Such language models are semi-parametric, where models integrate model parameters and knowledge from external data sources to make their predictions, as opposed to the parametric nature of vanilla large language models. We give initial experimental findings that semi-parametric architectures can be enhanced with views, a query analyzer/planner, and provenance to make a significantly more powerful system for question answering in terms of accuracy and efficiency, and potentially for other NLP tasks

We report the results of DialogSum Challenge, the shared task on summarizing real-life scenario dialogues at INLG 2022. Four teams participate in this shared task and three submit their system reports, exploring different methods to improve the performance of dialogue summarization. Although there is a great improvement over the baseline models regarding automatic evaluation metrics, such as Rouge scores, we find that there is a salient gap between model generated outputs and human annotated summaries by human evaluation from multiple aspects. These findings demonstrate the difficulty of dialogue summarization and suggest that more fine-grained evaluatuion metrics are in need.